Andy Shen Email & Phone Number

Leader of the business units(OEM/ODM customers). Guide the business development and operation team to get the new business and projects. Monitor the new project implement status to achieve the TTM target and then follow up the order fulfillment and RMA process. Lead the CSR team to pass the Wal-mart ES and GSV audit. Handling/solving issues problems from the customers, suppliers and internal. Cost control and analysis for the business units will be reviewed periodically in order to keep… Show more Leader of the business units(OEM/ODM customers). Guide the business development and operation team to get the new business and projects. Monitor the new project implement status to achieve the TTM target and then follow up the order fulfillment and RMA process. Lead the CSR team to pass the Wal-mart ES and GSV audit. Handling/solving issues problems from the customers, suppliers and internal. Cost control and analysis for the business units will be reviewed periodically in order to keep the profit.New business development and build the team for the new business. To support the SCM team for sourcing and new vendor development. Show less

Established the new ERP department and evaluated the ERP software for the enterprise. After the package decided, then lead the SAP ERP implementation project and 8 global sites/11 company codes are live currently. There are also the Global Information System(by using SAP BW), HR system(by using SAP HR), Knowledge Management(by using SAP KM) and the Planning Tool(self-development) implemented at 2007. Integrated the self-developed applications, such as Shop-floor system, Customer services… Show more Established the new ERP department and evaluated the ERP software for the enterprise. After the package decided, then lead the SAP ERP implementation project and 8 global sites/11 company codes are live currently. There are also the Global Information System(by using SAP BW), HR system(by using SAP HR), Knowledge Management(by using SAP KM) and the Planning Tool(self-development) implemented at 2007. Integrated the self-developed applications, such as Shop-floor system, Customer services system and Warehouse management system with SAP and GIS. Joining the merge project of TPV/Philips Display business and complete the migration project for transferring the Philips IT system to TPV IT system(after TPV merged the Philips Display business). Director of the Global Customer Support – Logistic team, to ensure the customer order can be delivered on time, to arrange the manufactory production planning, to track the customer order forecast and to maintain the customer relationship. Integrate the Philips and TPV planning system to fit the global manufactory process.Established the IT system and Logistic processes for the new factory at Poland and completed the SAP roll-out project and team setup.Support the global manufactory establishment – support to setup the order management, production planning, vendor development, logistic and IT teams and systems for the oversea factories(Poland, Brazil, Mexico). Show less

Developed consulting business which include discovery new consulting business opportunity, consulting services presales, customer requirements taking, final contract engagement, resources management, and project management. Supporting presale team for introducing SAP product related knowledge and the owner of the PLM solution.

Master Of Education (M.Ed.), Education

Master'S Degree, Computer Engineering