A commercially minded, dynamic Operations Manager with a successful track record running operational units in both the public and private sectors. Experience of fleet control, revenue collection, supplier management and the proactive resolution of operational issues.. Outcome oriented, with well-developed organisational skills and a keen eye for detail, routinely applying innovation and service improvements to maximise results and generate excellent levels of customer service.A pragmatic, engaging manager, with significant experience leading and managing dynamic, fast paced teams, generating high levels of performance. Well-developed communication skills, ensuring the line and team is kept updated, working collaboratively to ensure the delivery of service level agreements.
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Operations ManagerSonex Transport Limited May 2020 - PresentRomford, England, United Kingdom -
ManagerDhl Supply Chain Sep 2016 - Jul 2023• Driving innovation and continuous improvement in line with company/site procedures and processes (including H&S and environmental procedures).• Workforce management, development and achievement of excellent EOS results• Direct operational activities ensuring all KPIs met (or exceeded) and ensuring issues are quickly resolved.• Data collection and reporting against KPIs/SLAs. • Manage all disciplinary and grievance issues in line with HR policy. -
Delivery Office ManagerRoyal Mail Jun 2012 - Dec 2015Walthamstow, London• Delivery of all mail items accurately and on time six days a week.• Health, Safety and security of all employees and visitors/customers to the premises. • Accountable for the maintenance, roadworthiness and security of a fleet of 24 vehicles.• Ensuring compliance with all legislation, carrying out recruitment, sick absence controls and disciplinary/grievance procedures. • Customer services analysis, feedback and control measures, including customer relationship building. -
Line ManagerRoyal Mail Jan 2006 - Jun 2012Walthamstow, London• Health & Safety of all team members.• Operational efficiency of the team against all KPIs.• Support the Delivery Office Manager in day-to-day tasks and act as cover• Fleet control, ensuring operation is fully equipped with relevant stock.
Andy Sherman Education Details
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St Edwards, Romford -
St Edwards Romford EessexLean Six Sigma
Frequently Asked Questions about Andy Sherman
What company does Andy Sherman work for?
Andy Sherman works for Sonex Transport Limited
What is Andy Sherman's role at the current company?
Andy Sherman's current role is Manager at DHL Supply Chain.
What schools did Andy Sherman attend?
Andy Sherman attended St Edwards, Romford, St Edwards Romford Eessex.
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Andrew Sherman, MSc (CPsych), PCC
Executive Coach | Executive & Team Coach For Startups, Fast Growth And Smes | I Help Leaders And Teams Discover New Possibilities, Change Behaviour, And Get ResultsLondon -
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andy sherman
Reporting And Publication Officer/Ra For Unpath'D Waters (Museum Of London Archaeology)York1mola.org.uk
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