Andy Shields Email & Phone Number

Clover, Sc, Us

Peachtree City, Georgia, Us

Peachtree City, Georgia, Us

Responsible for all aspects of PMA business including market research/development, engineering, supply chain and sales. Also responsible for production facility and two FAA approved Part 145 repair shops and a manufacturing operation.

Charlotte, North Carolina, Us

Senior leader of Field Service Engineering organization for Aerospace. Leverage extensive expertise in aerospace operations management to guide development, launch, and direct current operations of Technical Operations Centers supporting aerospace product lines. Implement program standards and benchmarks; consistently achieve ambitious management goals for $53 million annual budget ($12 mil P/L center). As Airbus Customer Operations Senior Manager, optimized service delivery for Airbus account. Initiated IPCA/GRESS compliance and training efforts, coordinated site quality improvement plans, implemented flight line reject root cause corrective actions, and improved time delivery metrics for all integrated supply chain deliveries. Manage 400+ staff and 15 direct reports across the global. Serving as Interim VP of Global Technical Operations. Selected accomplishments:• Integrated Global Data Center and AOG / materials support into Technical Operations Center to operate as a cost-efficient single entity.• Recognized with Chairman's Award for 2nd Quarter 2008 for success in establishing a Flight Support Services P/L Center of Excellence and for reducing budget expenditures by $2.1 million.• Completed supplier qualification documents for A350 Extended Mechanical Systems work package that contributed to $16 billion win for Honeywell.• Heightened Customer Net Satisfaction Rating from 5% to more than 45% by structuring service delivery improvements and establishing commodity support call center.• Achieved best quality performance and time delivery performance on record for Airbus account.• Headed daily review and action meetings that reduced final assembly line shortages to negligible level.• Lead Field Service Engineering to be quoted in numerous multi-million dollar contract wins• Introduced Customer Support ticket and telephone Quality Control/Assurance policies and procedures

Charlotte, North Carolina, Us

Charlotte, North Carolina, Us

Phoenix, Az, Us

Owned technical resource management responsibility encompassing Line / Project Engineering, Procurement, Technical Services, Reliability / CASS, Maintenance Programs, DoD Audit Compliance, Special Project Management, and Technical Publication departments. Defined, sourced, and integrated new avionics procedures and equipment (ACARS/EGPWS) on all aircraft to ensure full FAA compliance; achieved perfect results on all DoD audits. Project-managed approval of entire fleet for RVSM operations; held complete P&L accountability for $10 million annual operating plan. Selected accomplishments:• Designed and approved ferry flight package to support start-up of CRJ200 Hawaii service.• Introduced reliability and auditing program, subsequently approved by FAA that realized $2 million in annual savings in unplanned maintenance tasks.• Achieved $3.5 million in annual savings in scheduled maintenance costs by escalating ERJ and CRJ maintenance programs in conjunction with FAA.

Us

Built impressive record of achievement and advancement as Fleet Manager for 55 757/767/A330 aircraft and as Engineering Manager for airframe operations of 203 737 aircraft. Directed teams of up to 50 engineering staff; defined and communicated department strategies and objectives in maintaining airworthiness of fleet and ETOPS conformity. Championed installation of various modifications to reduce operational interruptions, controlled inventory for scheduled maintenance and modification programs, and approved service documentation. Implemented policies to bring old aircraft in compliance with aging aircraft program requirements, facilitated departmental compliance during DoD audits, and proactively partnered with Boeing, vendors, and internal maintenance staff to increase 757 reliability to industry standards. Diligently managed budgets of up to $6 million. Selected accomplishments:• Assumed Fleet Manager's role to assure 100% daily dispatch availability of fleet and reduce outstanding warranty claims to zero.• Coordinated implementation of key quality control, compliance, and cost control initiatives to include Reduced Vertical Separation Minimums program for 757 aircraft; obtained $1.5 million warranty reimbursement for Airworthiness Directive Work from Boeing through aggressive case demonstration.• Conducted contract negotiations and achieved agreements to follow on work commitments that achieved cost savings of $1.6 million for FAA-mandated modification projects of the Aging Aircraft Programs.• Earned prestigious "Marvin Whitlock Award for Outstanding Management in Aviation" by reducing engineer turnover from 20% to zero.

Us

Promoted to supervise 10 direct reports in ensuring continued airworthiness of fleet of 16 757 aircraft. Held bottom-line responsibility for short- and long-term fleet planning, FAA relations, contract vendor negotiations, and part procurement processes for all scheduled maintenance and modification programs. As Structures Group Lead, led airframe structures group in activities to include cover repairs, maintenance, documentation, modification, input to the reliability program, and quality control. Selected accomplishments:• Achieved $1 million in cost avoidance savings on maintenance reserves by deftly managing return-to-lease-holder of two aircraft while inducting an additional aircraft on schedule.• Standardized work procedures and implemented effective invoice review process that captured YOY cost savings in the order of $1.6 million for out-sourced heavy maintenance program.• Project-managed A320 fatigue integration program resulting in zero out-of-service time compared to plan.• Slashed overall operations costs by launching and managing Inner Rear Spar modification program for A320.

London, Gb

Steadily advanced through positions of increasing responsibility and authority to ultimately direct in-service support teams (Field Service Engineering, Product Support Engineering and Technical Publications) for A319/A320/A321 and A330/A340 aircraft and administer annual budget of $17 million. Provided long-term planning for British Aerospace Product Support organization; utilized special project management designation to optimize execution of Bristol-based projects for the Concorde, FLA, Nimrod 2000, and A3XX. Supervised call center operations, compiled and submitted documentation in compliance with NDT requirements, and facilitated procurement and provisioning for service bulletins and vendor-managed programs. Chaired maintainability reviews for all new projects / modifications under consideration by company; developed and implemented operational strategies for 24/7 technical support center. As Manager, served as Assistant Group Leader for A319/A320/A330/A340 In-Service support team, as member of Airbus AOG response team, and as regulatory compliance liaison. Conducted staff performance evaluations, presented senior staff briefings, and optimized departmental budget. Orchestrated prompt completion of all scheduled maintenance and support activities to ensure timely receipt of A319 and A321 CAA/FAA/DGAC certification. Selected accomplishments:• Directed successful implementation of matrix management organizational structure that reduced operational costs by approximately $350,000 per year.• Authored and distributed in-service support policy and procedural manual; spearheaded publication of repairs section to Airbus Design Organization Manual to align operations of all different Airbus organizations.• Provided comprehensive oversight for all support activities for A330/A340 static and fatigue test programs, including $9 million commodities purchasing program.

Br

Underwent a four year indentured all aircraft apprenticeship.As a Professional Technology Officer I led a structural modification team and minor servicing crew for the Tornado Aircraft 10 Fatigue Index (FI). Selected accomplishments:• Completed service and graduated as a certified aircraft technician, qualified to perform all aspects of aircraft maintenance, planning and management• All assigned aircraft 10 day modification programs completed on time and per specification • Served as Squadron Quality Control Officer

Mba, Business

Beng (Hons), Aeronautical Engineering