Andy Siew Email & Phone Number

Singapore

(Client-site based)• Windows OS user support.• Setup AV systems whenever meetings are required.• Setup and configure machines for new hires.• Administrate Active Directory for users and computers.• Setup and administrate Office 365 accounts.• Administrate digital door access system for office.• Administrate server/shared drive access.• Administrate and troubleshoot basic network issues.• Administrate and troubleshoot printers and copiers.• Create and maintain SOPs/guides.• Liaise with 3rd party vendors for office requirements.• Procure and compile IT assets.

Singapore

• Setup and configure machines for new hires.• Desktop support for internal users for Mac and Windows operating system.• Setup and administrate for Amazon Web Services, Jira, Office 365 etc.• Manage digital door access for office including server room.• Administrate server access• Administrate and basic troubleshoot network issues when problem arises.• Create and maintain SOPs and guides for operations to run efficiently.• Liaise with different 3rd party vendors for office requirements.• Compile IT assets and liaise with finance for monthly licenses charges.

⦁ Remote support vessels’ IT equipment as well as backup IT support for office users.⦁ Daily checks for vessels server status and backup.⦁ Setup and configure new equipment to be sent to vessel(s) eg. desktop/laptop/iPads/router/AP⦁ Project in-charge for implementing/setup and configuration for vessels’ engine room checks on iPad and laptop application.⦁ Create and maintain project’s guide and documentation.⦁ Prepare and pack items/equipment to be sent onboard.⦁ Liaise with 3rd party vendors when they need to remote to vessel for support.

Singapore

Food Junction HQ and outlets support/troubleshooting for desktops, laptops and POS systems. Basic network troubleshooting and management including setup of equipments and network for new outlets.Administrate users and e-mail accounts. Liaising with vendor for network, 3rd party POS system and CCTV DVR systems.

Singapore

In-house support for Mac and Windows users for advertising firm Ogilvy & Mather, AV setups for meetings and events. On/offboarding users.

Singapore

Providing software support for Wincor Nixdorf's Point-of-Sales machines and servers, liaise and work with other vendors eg, NETs & credit card machine vendors.