Andy Smith Email & Phone Number

Swindon, England, United Kingdom

Swindon, England, United Kingdom

Swindon, England, United Kingdom

A customer facing role, primarily based within the after-sales area of Electrical Home Technology.Operating as a member of a sales and service team to resolve customer queries with their electrical home technology products and after-sales queries including trouble shooting and booking in faulty products for repair.Offering customers many helpful Services including setting up PC/Tablet/Mobile Smart watches and in depth data recovery for retrieving important files that the customer can not be without and we can transfer data from old to new devices.To add value to the efficient and profitable running of the department in order to achieve the business and personal objectives, along with those of your team and the branch.I have an outstanding level of product knowledge and expertise in order to diagnose and troubleshoot product related issues. I am ambassador for the John Lewis brand who is focused on delivering a consistently exemplary customer experience.

Swindon, England, United Kingdom

Achieve sales targets by selling the full product assortment and assist with all customer needs and requirement’s.Deliver market leading merchandising and presentation standards.Use all channels available to secure sales.Working alongside manager and supervisor with all day to day floor tasks.Keep product knowledge up to date by using in store training system and home tutoring.Do weekly cashing up and making sure all till procedures and promotions are done correctly.Attend training courses to be shown new product assortments and take note’s to inform colleagues when back in branch.

Swindon, England, United Kingdom

Assisted the store manager in all areas.Managed the store for a period of time in Store Managers absence. Insuring carpet fitters are prepared for the day and carpets are cut correctly.Ordering carpet’s to keep up with the latest trends and giving customers a great range of samples and roll stock to pick from.Being a key holder to let in staff and carpet fitters day to day.Giving daily figures to the area manager to insure store is hitting targets.Dealing with issues that arise quickly and promptly to help keep customers happy and making installation of flooring smooth and quickly as possible. Insuring the staff are giving the lowest most competitive estimate’s to customer’s, and to be accurate to avoid inconstancies when sending out Estimators for final measuring.

Sales Assistant