Install and configure computers and peripherals on local network. First point of contact in all server hardware and software problems and requests. Analyze problems (both technical and operational) and arrive at workable solutions. Design and implement software images for all computers. Daily, routine checks/maintenance on servers both in a physical and VM environment. Responsible for server backups and tape organization. Maintain inventory of all computers, software, and network equipment. Lead and supervise IT projects as directed by Managing IT Staff. Arrange processes for disposal and donation of older technology. Monitor and administrator IT Help Desk ticketing system including job queue. Responsible for support and administration of Cisco VOIP phone system. Communicate with outside vendors on contract fulfillment and obligations.