1 Oversees China office and operations- To perform as the legal person for the company in Qingdao Office. To coordinate training activities.2 Franchise Management- To manage the sourcing, training and maintaining of franchisees.- To provide consultation and training to franchisees on an on-going basis.- To conduct train the trainer training for the franchisees and certifying their trainers.- To conduct audits for Franchisees- To update the franchisees on any… Show more 1 Oversees China office and operations- To perform as the legal person for the company in Qingdao Office. To coordinate training activities.2 Franchise Management- To manage the sourcing, training and maintaining of franchisees.- To provide consultation and training to franchisees on an on-going basis.- To conduct train the trainer training for the franchisees and certifying their trainers.- To conduct audits for Franchisees- To update the franchisees on any update regarding HQ’s policies or operations matters3 Assist Business Development Manager in providing consultation and recommendations to potential customers- To help the Business Development Managers to pitch at different levels and advise customers on the course content and relevancy.- Conduct pre- consultancy assessment and performing audits at clients’ premises.4 Managing Full spectrum of Training Functions.- Perform training needs analysis.- Design and develop training manuals (Trainer’s guide and workbook) based on TNA findings- To conduct WDA approved training programs for Corporate such as GEMS / OCPS / DSE /CSP programs for frontline / operations staff.- To conduct Service related programs for Corporate such as BRC / LST / CST/TSI programs for Supervisory / junior management staff.- To conduct Employability Skills related programs for Corporate such as SPMD / EQ / CREW /PE programs for frontline / operations / Supervisory staff.- To conduct Employability Skills related programs for Corporate such as SPMD / FEWT/ FECEW /PE / EQ programs for Managerial staff.- To conduct training programs for frontline / operations / supervisory / managerial staff- To conduct customized outdoor teambuilding activities for various companies- Conduct Post Training Evaluation and Follow-Up.5 Provide Translation of Training Material.- Translate training materials from English to Mandarin. Show less

- Provide consultation to companies regarding the alignment of training interventions to the real issues at workplace.- Facilitating workshops and seminars- Facilitating outdoor teambuilding sessions- Program design and development- Program customisation and contextualisation

- Provide consultation and make recommendations of training programs to internal customers (Business Devlopmement Managers)- Designing and designing programs based on clients' requirements.(For Non - WDA Programs)- Designing and designing programs based on clients' and WDA's requirements (For WDA Programs)- Conduct training programs for frontliners, supervisors and junior managers on topics regarding customer service, team effectiveness and innovations.-… Show more - Provide consultation and make recommendations of training programs to internal customers (Business Devlopmement Managers)- Designing and designing programs based on clients' requirements.(For Non - WDA Programs)- Designing and designing programs based on clients' and WDA's requirements (For WDA Programs)- Conduct training programs for frontliners, supervisors and junior managers on topics regarding customer service, team effectiveness and innovations.- Conduct outdoor experiential training for companies looking to enhance their team cohesivenss.- Preparation and documentation of processes and systems for Audits. Show less

- Provide consultation to clients on Customer Relationship Management, Management and Leadership related issues.- Conduct training on Team Effectiveness, Customer Service, Leadership, Personal Development and Mind Mastery.- Conduct training on NLP and Hypnotherapy- Conduct Mystery Shopping for Clients

- Conduct training analysis for the full workforce- Design and develop training programs - Administer the training records of direct and indirect employees- Translate training material from English to Mandarin

- Conduct training needs analysis for all employees - Both production and support staff.- Get Certification for ST University accredited programs such as Team Oriented Problem Solving, Team Effectiveness and New Comers' Seminar- Conduct ST University accredited programs to engineers / technicians- Conduct certification for Production staff - Perform staff training and certification administration

Performing Certification and recertification of production staffConducting training for production and quality department staffConduct line audit and certificationMaintaining training records.

- Conduct maintenance to production machinery / converyor systems- Design and fabricate machine parts for production line modification- Assist engineers in maintaining system and production efficiency.- Recommend modification of conveyor systems to production managers

- Perform Supervisory to 12 staff on production related issues- In charge of production of product and delievery schedule- Attend to quality issues and customers enquiries- Provide quotation to clients