Andy Stein

Andy Stein Email and Phone Number

AIOPS Architect @ AHEAD
Chapel Hill, NC, US
Andy Stein's Location
Raleigh-Durham-Chapel Hill Area, United States, United States
Andy Stein's Contact Details

Andy Stein work email

Andy Stein personal email

n/a
About Andy Stein

ENTERPRISE TECHNOLOGY PROJECT LEADER As a results-driven leader in Observability and AIOps, I bring extensive expertise in building and optimizing monitoring, logging, and tracing systems for large-scale, distributed environments. I am known as a client-centric enterprise IT leader who has successfully planned and implemented global service management, integration, and automation solutions. With a focus on hybrid and cloud infrastructures, I have developed enterprise-wide solutions that enhance operational efficiency through advanced issue detection, automated response capabilities, and quick fault mitigation to decrease downtime while elevating performance.I offer technical leadership and awareness of strategy, industry, and business trends as well as hands-on technical proficiency. I am experienced at planning, leading, and implementing major projects while working remotely. Core competencies include: Implementing Complex Solutions • Business Analysis • User Adoption and Change Management • Aligning Business and Technology • Operating in Fast-Paced Dynamic Environments • User Story Development • Product Prototype Design • Leadership and Communications Skills • Motivating Cross-Functional Staff • Coordinating Business Teams, Technical Staff, Stakeholders and Vendors • Negotiating • Forming Partner Relationships • Waterfall and Agile Project Delivery • Health Care, Supply Chain, Financial Services, Managed Service Provider and Energy Industries • AWS Cloud/IoT, and MLOpsWith a track record of effective cross-functional leadership, I excel in guiding teams across Agile and Waterfall methodologies to foster collaboration and ensure alignment across technical, business, and customer stakeholders. My approach emphasizes clear communication and strategic project planning, ensuring each initiative is executed with precision and clarity.Through my dedication to enhancing observability practices and leveraging cutting-edge AIOps solutions, I am committed to pushing the boundaries of what’s possible in monitoring and operations. I welcome the opportunity to connect with industry peers and partners as I continue to advance cutting-edge solutions.Core Competencies:AIOps | Enterprise Architecture | Automation | Business Analysis | Business Processes | Cloud | Continuous Learning | CI/CD | DevOps | Incident Management | Integration | Team Leadership | Microservices | Monitoring | Observability | System Performance | Data Security | Site Reliability Engineering (SRE) | User Adoption | User Experience | Python

Andy Stein's Current Company Details
AHEAD

Ahead

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AIOPS Architect
Chapel Hill, NC, US
Andy Stein Work Experience Details
  • Ahead
    Aiops Architect
    Ahead
    Chapel Hill, Nc, Us
  • Citizens
    Aiops | Vice President
    Citizens Nov 2022 - Present
    Providence, Rhode Island, Us
  • Capgemini
    Aiops Senior Manager/Technical Lead
    Capgemini Sep 2021 - Nov 2022
    Paris, France, Fr
    Delivery AIOPS lead for all work products and deliverables for national/international financial organizations and institutions.
  • Correlation Technologies
    Independent Consultant
    Correlation Technologies Dec 2020 - Sep 2021
    Provides vendor analysis and automation solutions for clients. Enables clients to achieve a competitive advantage in their go-to-market strategy, and increase the efficiency of their current business operations.Provides Tivoli (Omnibus/Netcool) engineering and IoT integration service management support services for statewide public transportation system initiative enabling on time "commissioning".Provides AIOPS research and market analysis
  • Windward Consulting
    Senior Consultant
    Windward Consulting Jan 2017 - Nov 2020
    Herndon, Virginia, Us
    Senior Consultant (80% remote) Led engagements with Fortune 500 financial services, apparel, health care clients. • Received a performance bonus for my work for a leading home and auto insurer, which exceeded client expectations, increased billable revenue, and maintained a strategic vendor partnership with respect to a ca Spectrum implementation.• Developed JIRA-based user stories/backlog management solution for client’s network management platform. Managed conflicts involving stakeholder business objectives and culture. • Performed and validates integrations to BMC and ServiceNow platforms, and providing a “zero touch” incident management workflow.•Dashboards using Splunk/Excel. These dashboards served as a catalyst for product implementation, quantifying user adoption and enabling other related management analytics • Managed stakeholder expectations through project sign-off. • A major healthcare/pharmacy insurer extended engagement following my team’s work on a post-M&A reorganization. • Delivered a network automation roadmap based on a business analysis of 8 different stakeholder groups during multiple internal reorganizations.• Enabled the consolidation of the client’s large multivendor automation landscape. Produced reports and analytics supporting our rationale for consolidation. • Presented analysis, findings, and roadmap to client’s senior management.• Successfully implemented AIOPS solutions for Fortune 500 apparel company • As delivery manager, implemented Moogsoft AIOPS solution on AWS SaaS platform in parallel with transition to DevOps 3rd party outsourcing organzation. Provided AIOPS oversight, enterprise user story development and business analysis.• Prototyped integrations to ServiceNow .• Engaged with international client stakeholders. Maintained strategic partnerships and served as liaison between key stakeholder groups. • Implemented a AIOPS based MoogSoft platform enabling a global SDWAN provider to improve KPI’s
  • Cardinal Health
    Independent Consultant
    Cardinal Health Jan 2016 - Jan 2017
    Dublin, Oh, Us
    Independent Consultant• Implemented Splunk and SolarWinds real-time supply chain dashboards that enable users to see pick, pack, and ship real-time status. Developed user stories.• Presentations to senior management resulted in project sign-off.
  • Duke Health Technology Solutions
    Senior Analyst
    Duke Health Technology Solutions Mar 2008 - Jul 2016
    Durham, Nc, Us
    Senior Analyst• Served as subject matter expert on enterprise planning and implementing enterprise IT infrastructure and application monitoring and reporting frameworks. • Reduced mean time to failure by 40% for network and systems.• Reduce circuit carrier expenses by 25% for over 300 remote clinical locations.• Eliminated network and system after-hours notifications by 90%.• Designed and built custom frameworks and enhancements to executive-level dashboards and reports.• Supported full scale in-service ITNM platform with Tivoli Impact/ServiceDesk integration. Leveraged SNMP and EIF probe rules and Omnibus triggers.
  • Universal Solutions Group
    Practice Director/Principal Consultant
    Universal Solutions Group Apr 2005 - Apr 2008
    Us
    Practice Director – Enterprise Systems Management• Led delivery of Computer Associates infrastructure management solutions via ca Spectrum, Ehealth and Unicenter. Directed team of senior IT consultants.• Increased practice’s revenue in targeted areas by 90% over an 18-month period• Delivered projects to Verizon, State of Alabama, AXA, Sheetz, Monsanto, Health Plan Of New York, CITI Bank, Putnam Investments, Department of Homeland Security, Berklee College of Music, Bridgewater Associates and Bell Canada.
  • The Estée Lauder Companies Inc.
    Principal Consultant
    The Estée Lauder Companies Inc. Jan 2003 - Jan 2005
    New York, Ny, Us
    • Principal consultant for Estee Lauder’s IT operations group leading a failed global enterprise management system international deployment• Restored trust and integrity to project deliverables.• Provided strategic plan to restore vendor payments, align client’s internal resources with subject matter experts while showing measurable return on investments to client• Established new rolls for additional billable consultants.
  • Spectrasite Communications
    Independent Consultant
    Spectrasite Communications Feb 2004 - Aug 2004
    Us
    Retained by CIO to assess technical and staffing challenges in addition to delivering strategic Enterprise monitoring deliverables for senior management
  • Jpmorgan Chase & Co.Manhattan, Ny
    Independent Consultant
    Jpmorgan Chase & Co.Manhattan, Ny Mar 2001 - 2004
    New York, Ny, Us
    • Retained on a consultative basis to provide development and support of Banks global enterprise ca Unicenter/Tivoli management systems for financial industry leader• Successfully supported Enterprise System Monitoring development and 7x24 support activities through precarious world events, including 9/11/01, 2003 East Coast electricity blackout...etc. • Championed design and development of over 100 local and global enterprise management design efforts receiving C-level management endorsements.• Designed and Integrated custom routines and advanced customizations, conducted data mining activities, and drove change management effort across international borders for enterprise systems• Successfully managed migration of 6 investment management subsystems from Middleware messaging systems to business process views significantly enhancing usability.• Drove projects and deliverables across international cross functional lines of business and technologies.
  • Rsa Companies
    Consultant
    Rsa Companies Mar 2001 - Dec 2001
    Us
    • Responsible for the design and delivery of enterprise infrastructure management systems forAmerican Express, Dept. Of Defense, San Diego’s Sheriff Dept and Aberdeen Proving Ground
  • Saic
    Enterprise Management Consultant
    Saic Jul 1998 - Feb 2001
    Reston, Va, Us
    • Consultant in the implementation of ca based network and server management systems for the Anniston Army Depot Dept. Of Defense and the State of NC.
  • Renaissance Worldwide It Consulting Services, Inc.
    It Staff Consultant
    Renaissance Worldwide It Consulting Services, Inc. Jun 1996 - Jun 1998
    • Managed a 6000-location wide area network device for Meryl Lynch from remote ATT Global Operations Center

Andy Stein Education Details

  • Northeastern University
    Northeastern University
    Engineering

Frequently Asked Questions about Andy Stein

What company does Andy Stein work for?

Andy Stein works for Ahead

What is Andy Stein's role at the current company?

Andy Stein's current role is AIOPS Architect.

What is Andy Stein's email address?

Andy Stein's email address is an****@****ini.com

What schools did Andy Stein attend?

Andy Stein attended Northeastern University.

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