Andy Sutherland Email & Phone Number

Brisbane, Qld, Au

Macquarie Park, Nsw, Au

Responsible for the Enterprise Device Technology business nationally (NSW/ ACT/ VIC/ QLD/ WA/ SA).

Macquarie Park, Nsw, Au

As a Regional Manager for Fujifilm Business Innovation Australia, I oversee sales, administration, logistics and service operations in the Queensland branch whilst composing accurate, timely and useful reports that add value and assist with key decision making. I maintain a robust understanding of the organisation and business areas strategic direction to provide critical insights, recommendations and scenarios for teams to consider; supporting effective Executive decision-making.Committed to the success of the team, I manage, train, mentor and coordinate a high performing sales team; leveraging coaching skills to drive performance through the team and ensure that talent is recognised and developed to drive growth, engagement and performance. I contribute to the overall strategic direction to ensure proactive and diligent management of risks and business controls, escalating issues as needed to facilitate quick resolution.My collaborative approach with internal and external stakeholders was instrumental in achieving the strategic objectives of the company, I develop and maintain key relationships internally and externally to facilitate communication and deliver improved streamlined business processes to support business efficiency. I streamline the identification, measurement, management, reporting and controls in governance, risk and control environments, proactively seeking continuous improvements in account management practices and processes. I adapt to changing priorities whilst working independently and collaboratively on multiple projects/programs to produce timely and quality work products, documentation and reports. I gain market and customer insight by monitoring and analysing industry trends and collecting market research data and customer requirements to identify growth opportunities.

Macquarie Park, Nsw, Au

Approached by management to lead the Western Australian operation in an acting capacity while also leading the Queensland operation in parallel. Responsible for developing and implementing the regional strategy across both branches, managing all operational processes and improvements through thought leadership and innovation. Leading, coaching and motivating the combined sales forces and branch employees of both states. Change management leader.

Macquarie Park, Nsw, Au

Management of branch and development of front line sales operations. Responsible for building a culture of high performance and service delivery excellence, creating market specific pursuit teams for both new business acquisition and the existing customer base, delivering coaching, mentoring and leadership across the team, execution of the GTM strategy, implementation of sales engine constructs, processes and systems to support the sales teams. leading change management, customer engagement across the TAM (total addressable market).

Macquarie Park, Nsw, Au

In this capacity, I acted as a national champion for innovation and continuous improvement by constructing pay plans and monitoring sales teams nationwide and facilitating innovative solutions that delivered improved value in liaison with the various State Leadership Team's (SLT). I designed and negotiated offers to win new customers while relaying value proposition and leveraging brand strengths to the new customers.Communicating with influence, I achieved new sales from businesses other than those directly from partners by maximising sales opportunities. I collaborated with leadership teams to obtain new network partners and arranged initial customer case studies in vertical industries particularly in the K-12 education sector. I delivered timely and accurate forecasting and created new sales channels in vertical markets to maintain and maximise existing revenue streams.

South Brisbane, Qld, Au

Board Member Working with the community and business partners within South Bank precinct to help make South Bank a vibrant and exciting place for all that come to Brisbane city. Providing a voice to State Government on behalf of the South Bank commerce sector.

Singapore, Sg

As a Strategic Account Director I acted as a thought leader and influencer for managing the education market including monitoring the successful delivery of project and pre-sales requirements across all Educational institutions and formulated realistic solutions to drive business objectives. I established and implemented strategic business plans and governance frameworks to ensure proactive and diligent management across all education portfolio's reporting through me.With a strong sense of accountability and initiative, I championed innovative and agile sales tools and techniques whilst managing a dynamic sales team of six heads in the strategic development and implementation of initiatives to successfully transformation and realise the intended impact. I recruited high performing sales representatives ensuring to uphold working knowledge of the industry and regulatory framework impacting on clients and engaged clients through quality interactions to understand their needs.Key Achievements:• Renowned for receiving various rewards and incentives for stellar performance including becoming a member of the Director’s Cut Honours board numerous times and receiving a nomination for the President’s Club Award.• Built credibility as a trusted advisor by forging positive working relationships with principals, executive management and board of trustees at various schools which led to a dramatic education market share increase from 28% to 65%.• Recognised and commended for using leading edge technology that offered automated invoice processing, online enrollment and digital archive capabilities which automated and simplified school processes resulting to reduced expenditures.

Singapore, Sg

In this capacity, I played an active role in orchestrating and analysing strategic sales and operational planning activities aligned with Fuji Xerox’s business strategy. I developed innovative strategies to establish long term and sustainable relationships with stakeholders and integrating the brand to a wider market.Applying comprehensive expertise, I established and maintained value-based stakeholder relationship by providing end to end solutions to business partners. I executed business excellence processes and standards to promote market growth and corporate stability. I worked as a leader and member of a team whilst liaising with key stakeholders in critical negotiations and adapting a business consultant approach in selling more products.Key Achievements:• Instrumental in securing two of the largest childcare entities in the country by utilising robust strategies and negotiation.• Led the project roll out of over 550 multi-functional floor standing photocopiers to individual childcare's throughout the country.• Immensely improved presentation, networking, sales ethics, best practices of selling, public speaking and business development skills through client engagement and continuous professional improvement activities.

Singapore, Sg

As an Area Sales Manager, I mentored an area sales representative whilst concurrently leading commercial and preschool education account portfolios in collaboration with regional leads to ensure initiatives are properly implemented to achieve its strategic objective. I developed innovative strategies to establish long term and sustainable relationships with stakeholders and penetrating more market share.Displaying a high level of resilience and initiative, I acted as a business partner and strategic advisor to the group in design, planning and implementation of campaigns to grow commercial processes and initiatives to maximise business impact and profitable revenues. I provided coaching, performance feedback and morale boosting for the team ensuring they meet set goals and key performance indicator metrics. I drove commercial performance by formulating efficient and cost-effective initiatives across all segments to increase direct and partner leads.Key Achievements:• Garnered recognition with the Director’s Cut Honour Board and Annual Regional Award trips on various occasions for relentlessly surpassing sales budgets that had been doubled.• Gained valuable experience selling Document Management Software and Enterprise Document Solutions including photocopiers, printers, wide format, scanning and archiving solutions, ICT solutions, IT hardware, Fuji Xerox services such as MRM, DMS and XOS as well as business processing and design software and services.

Auckland, Auk, Nz

In this capacity, I ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolved customer complaints in a professional manner and in accordance with company policies while prioritizing customer satisfaction. I collaborated with key stakeholders to identify continuous improvement and close new opportunities for Fuji Xerox. I planned and executed sales initiatives while performing customer service activities.Capitalising on my interpersonal strengths, I engaged and improved relationships with existing and potential customers by determining their needs and objectives. I worked autonomously in the absence of direction and exemplified adaptability to change in performing ad hoc duties.

Gold Coast, Qld, Au

Junior sales representative, responsible for lead generation, customer engagement, commercial SMB/ SME B2B sales of telecommunications and printing technology, building and execution of territory sales plan.

Bachelor'S Degree, Business Administration And Management, General

Higher National Diploma, Business Administration And Management, General

Diploma Of Business, Business/Commerce, General

Lean Six Sigma Certification, Project Management

Certification, Selling Skills And Sales Operations

Education record