• Traveled to customer sites with Project Managers to ensure operations is operating at optimal efficiency, resolve any open items/issues within prescribed deadline for customer satisfaction of 95 percent rating • Worked closely with sales operations and engineering team to ensure bill of materials (BOM) is updated and current for procurement and logistics planning, performance matrix to meet financial targets and identify opportunities for process improvement • Collaborated with Sales Operations team to research methods to improve operating efficiency to ensure minimal issues, delays and customer complaints • Planned, coordinated, booked and provided shipping documentation and reports for up to 350+ containers weekly, 1,450 monthly for a shipping revenue up to 84 million monthly • Reduced the costs of shipping from 45% to 60% or $72-225k saving per quarter for 100% ocean shipments by conducting a bullet rate agreement with freight forwarder• Reviewed custom compliance requirements, incoterms and provide import and export documentations (commercial invoice, packing list, bill of lading and certificate of origin)• Analyzed, reviewed and reported daily schedule, cost and revision/changes to prevent daily operations • Forecast, planned and scheduled shipments with all organization level (sales operations, procurement, project manager and freight forwarder) for 85% on-time deliveries schedule • Performed daily inventory management analysis for all receiving/shipping/transfer transactions to assure 90 percent accuracy• Provided revenue recognition documentations/reports to accounting/finance for invoicing, revenue deferred and forecasting

Provided all operations support for Vice President of Operations, Director of Operations and Director of R&D. Duties includes:-Time & material, price per part, credit deposit, labor and revised document invoicing and billing via Intuit QuickBooks-Order management (requisition, placement, quote,consulting agreement, supplier contacts and processing)-Inventory Management (master spreadsheet update hourly, cycle count, kitting and Kan Ban)-Planning and Scheduling of production and R&D -Purchasing of material for production-Analysis and report cost of projects and labor bi-weekly