Andy Talbot Email & Phone Number

United Kingdom

Driving results in ecommerce adoption with a wide range of customers, to achieve Dell's strategic digital transformation goals .Key responsibilities include strategic planning, performance monitoring, collaboration, project management and always looking for improvements in customer experience.

Birmingham, United Kingdom

My main focus falls in to four areas:Delivering eBusiness solutions that meet and exceed customers expectations using the existing business and systems landscape.Growing customer use of the online ordering site in UK and Ireland and supporting the development of a European standardised, industry leading online platform.Identifying and delivering all potential eBusiness activity, supporting the organisations drive to maximise AOP opportunities through controlling cost of service via services automation. Managing a team of Project Managers and Administrators to provide specialist, expert service to external/internal customer.

Birmingham, United Kingdom

Develop the EDI and digital ordering proposition to customers, working to build a tool kit of services and processes which can efficiently rolled out to maximise profitability and build a best in class reputation within the market sector.Engaging with Rexel’s national sales teams to deliver electronic trading solutions, led by the requirements of our customer base.Assist in driving development of the technical solutions that need to be built so that EDI ordering can be offered and implemented in a standard way.Managing the commercial and operational relationship with Rexel’s chosen EDI service provider for delivery of EDI projects and day to day support.Provide first point of contact to internal and external customers for EDI ordering and invoicing related queries and requests.Coordinating activities related to customer EDI trading for strategic internal projects, which covers communications with Rexel’s preferred EDI service provider, third party EDI providers used by customers, and internal stakeholders up to senior leadership team level.

Royal Leamington Spa, Warwickshire, United Kingdom

Uk & Ireland

Birmingham, United Kingdom

Delivering customer specific eProcurement projects on time and to expected quality levels. Coordinating activity across internal departments to ensure implementation with no negative impact to customer experience or business continuity.Managing multiple online ordering system software releases including testing & release documentation.Achieving eBusiness objectives and exceeding targets for electronic sales.

SAP implementation data migration process development, planning and team leadership.Managing all data migration activities, keeping in line with overall project plan and milestonesDeveloping reusable, standard procedures for data migration to maximise efficiencyUsing standard procedures and lessons learned to support future rollouts

Birmingham, United Kingdom

Analysing customer software requirements and managing development through to delivery of software.Coordinating a team of locally based and offshore developers.Reporting progress to senior management within the organisation.

Managing business focused and technical ERP and eBusiness projects.Managing a team of e-commerce systems integration developers.Developing and executing test scripts for e-commerce and ERP developments for quality assurance purposes.

Birmingham, United Kingdom

First and second line IT support, including telephone system maintenance and support.‘End user’ access maintenance to main ERP system – set up new users, modify access to system modules, and deactivate ex-employee user logins.Set up, and move, computer equipment for new users and office moves.Ad-hoc and scheduled production of management information for customer base and sales force.