I am an influential and highly-motivated Change Professional with 34 years’ experience within the financial services sector delivering change management, project portfolio and technology infrastructure. I am a certified practitioner in Managing Successful Programmes (MSP), Management of Portfolios (MoP) and Management of Risk (MoR) with hands-on implementation of ISO quality standards in IT service management, corporate governance of IT and information security management.I have managed, developed and coached large geographically dispersed teams, external vendor resources and £multimillion projects to deliver positive business change as well as improve operational efficiency, performance and productivity.I am a highly organised, conscientious and collaborative leader with outstanding people management skills and the ability to work calmly and effectively in fast paced and demanding commercial environments to achieve business objectives, regardless of pressure and time constraints.Results driven, quality and compliance focused, I take great pride in my work and engage effectively across all levels, roles and cultures. I consistently focus on best change practices to drive excellence in team performance and approach to deliver optimised, integrated and sustainable transformation, change and infrastructure solutions.Specialties include: Change Management, Governance, Project Management, Stakeholder Management, Outsourcing, Leadership, Business Analysis, ITIL, Risk Management, Service Delivery, IT Management, Business Transformation, Business Process Improvement, Budgets, Customer Service, IT Roadmaps, Relationship Management, Strategic Partnership Development, Cultural Change, Resource Management, Controls, Compliance, Performance Frameworks, Supplier Management, Change Management, CRM, Project Portfolio Management, IT Infrastructure, Data Centre Virtualisation, Business Analysis, IT Service Management, Business Transformation, Requirements Gathering, PMO