Account manager overseeing the National account for Retail Stores and Distribution Centres for a well known Retailer in the UK. Ensuring standards are adhered to of both Kingdom and the client at all times, liaising with the client on a regular basis feeding back key information and recommendations to improve the security of the locations. Supporting the client with all requirements and ensuring the Best in Class service is provided at all times

Working in a full time role managing the day to day running of the business including HR issues, scheduling, cover requirements of the customer and ensuring the company standards are exceeded. Conducting regular site visits and management meetings with numerous customers to ensure the company and staff meet the individual contracts requirements. Ensuring the KPI’s of the customer and Security company are met. Ensure all Health and Safety processes are followed by all employees on the region. Being proactive to deal with issues as they arise to limit the impact these issues have on the customer.

My role was to protect the Staff, Customers and company assets from loss and damage through a strong visible deterrent. I worked along side the local police to reduce crime and deter criminal activity.