Andy Thompson Email & Phone Number

Hyderabad, In

Denver, Co, Us

Denver, Co, Us

- Manage the Marketplace Services team and other Booyah team members servicing Amazon clients - Oversee all Amazon service delivery for the agency’s clients to ensure goals and deadlines are met - Seek new business through networking, sales pitches, and attending industry events -Set long-term vision and roadmap for the development of Amazon-division at Booyah - Create processes, best practices, and industry content creation for training and marketing - Track and approve the Amazon division’s sales pipeline, projected revenue, expenses, and profitability - Outline service offerings, set appropriate pricing, upsell additional services for new and existing business - Demonstrate division and agency’s expertise by speaking at events regarding varies Amazon topics - Participate on Booyah’s leadership team to develop company vision, values, service, and culture - Handle all Amazon consulting, reporting, and strategy for enterprise-level clients

Denver, Co, Us

- Piloted new service offerings at an established digital agency in order to develop integrated service lines, determine profitable pricing models, and improve execution and process.- Served as subject matter expert on Amazon-specific topics and their relation to overall e-commerce strategy - Led and initiate client communication regarding performance through weekly meetings, emails, and calls - Developed brand strategy that aligns with client goals, budgets, and key performance indicators - Worked with other Booyah account teams on Amazon-specific projects to meet client needs - Managed other team members to ensure execution of fulfillment tasks and strategy - Analyzed data regarding Amazon sales, category trends, and advertising for client-specific needs - Cross-sold other digital marketing opportunities to clients as appropriate to aid client growth - Forecasted large sets of data for clients regarding advertising, inventory management, and sales

- Served as subject matter expert on Amazon specific topics and their relation to overall e-commerce strategy- Led and initiate client communication regarding performance through weekly meetings, emails, and calls- Developed and oversaw account strategy that aligns with client goals, budgets, and key performance indicators- Oversaw and mentored Account Coordinator in account strategy and execution of fulfillment tasks- Collaborated with Project Manager to ensure fulfillment team tasks align with account strategy- Analyzed data regarding Amazon performance, category trends, and advertising for client specific needs- Cross-sold other digital marketing opportunities to clients including Paid Media and Social Media- Forecasted and analyze large sets of data for clients regarding advertising, inventory management, and sales- Sought out new business opportunities outside of existing book of clients through trade shows and networking- Monitored and implement strategy for all client media buying on Amazon and other platforms- Implemented and documented results of a new service model structure for the Amazon department

- Executed high-touch fulfillment tasks and optimizations specific to client strategy- Documented and developed new standard operating procedures used by the Amazon department- Built and delivered data reports to clients specific to their performance, ROI, and strategy- Created and delivered results of testing plans for development and improvement of strategies- Collaborated with teammates to manage tasks across book of business

Sales & Customer Service- Provided in-depth customer service via phone, email, and in-person interaction- Set monthly team sales goals and sales growth programs- Oversaw management of all sales platforms including website, trade shows, retail, and Amazon- Created new sales programs and merchandising strategies for both retail and e-commerce stores- Sold products and services through trade shows, cold-calling, phone calls, and e-commerce stores- Coordinated trade show program including booth set up, sales process, and order fulfillment- Planned and organized pre-season purchase ordering- Launched 3rd party marketplace storefronts including Amazon, Houzz, and eBay.- Wrote SEO-focused content for company blog to engage customers- Optimized website product listings in order to increase salesOperations:- Created and operated in-house freight and shipping management process that significantly cut fulfillment costs- Managed all inventory and supply chain process through multiple programs and web tools- Booked daily drop-shipments to customers through multiple vendors using various shipping platforms- Worked collaboratively with multiple manufacturers with order details and product implementation - Reconcile inbound sales and accounts payable numbers on a weekly basis- Supervised both warehouse operations staff and office sales staff- Negotiated pricing with shipping companies to lower company costs- Launched white-glove delivery service program for local customers- Hired and managed independent contractors for delivery and service work

St. Paul, Minnesota, Us

Earned a BA in Biblical and Theological Studies with a particular interest in Biblical Languages, systematic theology, and exegesis of Biblical texts

Minneapolis, Minnesota, Us

-Assist with everyday clerical tasks including emails, printing and phone calls-Provide input concerning promotional material for Short Term trips-Create promotional material including posters, fliers and newsletter updates-Work with a team to develop Short Term opportunities that best fit each situation to spread the gospel to the world-Contact team leaders concerning their trip itinerary, team members and preparedness to lead their members-Assist with financial updates for each team including working with confidential information-Promote trips at missions conferences, church services and other events

• Complete planning and management of operations including monitoring of animals, facilities and equipment• Assist the owner and head operator in the recruitment process of hiring teams of short-term employees• Develop problem solving skills through strategically identifying the most efficient and effective to develop the company