Career ProfileAndy is a senior IT operations executive with over 30 years of experience in the UK Retail Financial Services industry at Lloyds TSB. Andy started his career as a systems operator and, via the full range of operational management roles, progressed to the position of Head of Service Operations for IT Service Delivery. IDuring his career at Lloyds TSB, Andy played a lead role in a large number of change programmes, including the Service Delivery Transformation Programme and Change IT Programme, Key Achievements• Delivered the required £20 Million run rate saving for the Service Delivery transformation program. • Directed the consolidation and integration of the Treasury, Card and Wealth Management support functions into a shared service model and Service Delivery support structure. This included consolidation of common functions and ability for multi-site service and support.• Managed the seamless outsourcing of services and personnel to third party companies such as the transfer of Scottish Widows (Hill Samuel) services and support to State Street. • Directed the planning and construction of the (£18m) third campus data centre in the Peterborough campus.• Conceived, initiated, designed and led the implementation of utility computing in the server and storage environments, culminating in award of business to Computacenter for a managed service for pre-provision and installation of equipment and £10m cost avoidance.Key Skills• Infrastructure Strategy formulation and socialisation of infrastructure strategy for data centre,• Implementation Management of Data centre construction and specific Data Centre consolidation & automation projects• Operations Management of enterprise campus and distributed data centre environments.• Financial Management of enterprise data centres and desktop including all software contract costs.• Supplier Management• Crisis Management