Andy T. Email & Phone Number

Austin, Tx, Us

• Current position in shop work management of four bays with 10 technicians• Utilize multiple software packages to execute Legendary Customer Service HOLTCAT is known for• Position entails managing Heavy Equipment Repair workload and schedule machinery for repairs whilealso having direct communication with internal and external customers• Review of quotes and invoices as well as warranty claims• Dedicated to supporting team members and job requirements with efficient and safe heavy equipmentoperations.• Reinforces a safety culture and continually seeks to expand safety knowledge through training,mentoring, self-study, or other methods of continuous learning• Understands and controls cost center's monthly and annual budgets• Implements innovative solutions to operational issues and seeks to resolve them

Austin, Texas Area

• Position built on contributions at Terex and elevated skills at the dealership level with Powerscreen TexasInc.• Core duties of this position encompassed these key areas: Identify and establish key spares stock levelsfor flagship machines and new lines of machinery.• Upload to inventory management system with min/max-stock levels to re-order based on levels orfrequency usage.• Process Writing and Company Development Planning.• Developed SOP for Service Call Billing, Spares entry to inventory system, and Supplier procurement• Key resource for Logistical and Technical issues for Service Team covering four states with 35Technicians.• Service Billing of inventory consumed, logistic charges, travel, mileage, and labor for all work orderscompleted.• Vendor management and procurement for electronic components, computers, process logiccontrollers, sensors, human machine interfaces, etc.• Supplier management experience in key electrical and hydraulic components

Louisville, Kentucky

Product Support & IT Onsite Support Specialist• Current position covers all previously mentioned contributions along IT support and Business Analyst for a site of 60 users both local and remotely. Duties position in its core covers these key areas:• Network Infrastructure experience with deployment of new assets, I.E. printers, phones, laptops, servers, and computers• Oracle R12 E-Business- testing, deployment, and maintenance• Oracle Commerce Cloud- integration and design work to facilitate business with our customers• VoIP Telecommunications- experience in deploying Avaya and 8X8 VoIP phones• Business Reporting- with QlikView, SAP Business Objects, and Oracle E-Business R11 and R12• Data Entry, Cleanup, and Deletion- working in conjunction with sales teams, IT, and supply chain my role is to feed ORACLE teams fresh and correct data • Vendor management and procurement-for electronic components, computers, PLC, Sensors, HMI, Etc.

Louisville, Kentucky Area

Product Support Specialist• Complex position that entails reviewing supply chain demands coupled with constant communication with dealerships, buyers, engineers, and technical support. Provide the best support possible to keep the brand above our competitors, a goal that I’ve worked hard to exceed through contributions such as:• Created and maintained a database of part numbers, alternate solutions, and technical specifications of over 139,000 individual part numbers to manage current backorders and reduce future potential backorders to customers to drive better fulfillment to customers.• Reviewed customer’s application and guided them towards quick efficient solutions to restore machine or improve operation• Plan, reviews, and execute shipments for must-have on hand parts considered critical spares to machines to deliver outstanding customer service that keeps our brand partners operational/profitable which augments the business relationship.• Managing the daily intake of orders whether direct to us or to external suppliers.• Provide technical and part support by dissecting machines electrical, and hydraulic schematics.• Key player in developing business reporting to streamline supply chain.• Coordinate and expedite sea, air, and ground shipments from point of origin to destination to ensure minimal downtime of equipment for customers

Site A585

Supply Chain SpecialistHeld position to coordinate the delivery of parts and maintain inventory of critical spare parts. Coordinated the delivery of parts to meet our customers need, in some cases same day delivery across the United States and Eastern Europe. Contributions:• Managing the maintenance parts for industrial automation equipment used to build Toyota Motor Vehicles.• Creating, implementing, and executing inventory management processes for 3,000+ individual parts.• Overseeing daily crib operations, including scheduling, planning, movement and receiving of materials. • Requisitions for materials across JD Edwards ERP and SAP systems for equipment down and project work.• Sourcing materials across the globe and maintaining vendor compliance for critical materials needed to repair equipment.• Coordinate and expedite sea, air, and ground shipments from point of origin to destination to ensure minimal downtime of equipment.

Scs Division 23/27

Logistics LeadPromoted to lead of operations a position to recruit, train and supervise 10+ warehouse associates and administrative employees. Directed 10+ employees and managed P&L, inventory, order fulfillment and cost controls while maintaining high standards in safety and complied with regulatory guidelines. Tasked with assessing current productivity and processes and establish a more efficient operation by introducing new cost saving procedures. Foster an environment in which employees felt personal ownership of the company with exceptional service to our customer. Selected Contributions:• Turned a net loss operation to $7000 profit weekly in 3 months by introduction of new procedures.• Reduced staff turnover in 2010, benchmarking a record-setting improvement in staff retention due to the success of employee-development and morale-building programs.• Coordinated HVHR shipments to 3 facilities more than $1M worth of freight per day without a single service failure.• Served on special assignment charged with turning around under-performing operations. Trained administrative employees and leads in five struggling operations, and contributed to significant improvements in guest satisfaction and sales.• Exemplified the total service package UPS is known for by delivering the best on time performance within our high tech retail division.