• Oversee all aspects of a locally owned multi-store retail chain. Responsibilities include but are not limited to: sourcing and negotiating real estate, budgeting, P&L management, recruiting, interviewing, training, buying, inventory management, marketing, sales analysis, forecasting, new product development, store layout and design, general merchandising, performance appraisals, results tracking, and maintenance.• Significant accomplishments include: re-write of retail store manual, coordination and execution of new store and seasonal store openings, development of store visual presentation handbook and store visit report, and update of retail performance appraisals.• Coordinate and frequently lead workshop tours for motor coach and bike tour groups focusing on Company history, family craft heritage, and workshop processes.• Contribute as a member of the Company’s leadership team in strategic planning and implementation of day to day goals and procedures. Thrive at functioning as the face to face retail brand ambassador for Danforth Pewter.

Freelance Artist providing chalk art for area businesses.

• All aspects of team building and staff development including recruiting, performance based interviewing, and initial/ongoing training for a $5+M outdoor retail store. Store level H.R. administration. • Ensuring the highest level of customer service while maximizing profits through productive scheduling and payroll control.• Maximizing sales through attention to inventory needs and strict adherence to extraordinary visual presentation.• Minimize losses through careful inventory control and on floor theft prevention.• Utilizing creative, cost effective grass roots marketing initiatives to drive revenue through relationships with partner organizations.

Managed 9800 sq. ft. specialty athletic footwear and apparel store with $3.1 million in annual sales.• Supervised up to 30 employees. Recruited, hired, and trained management trainees and sales personnel. Delegated responsibilities. Developed productive work schedules.• Conducted ongoing one-on-one and group training focused on sales and customer service. Monitored and evaluated employee’s performance.• Implemented corporate standards, policies, and procedures throughout store operation.• Planned store merchandising to achieve maximum visual impact.• Selected by District Manager to serve as Group Leader responsible for advising four area Store Managers on Corporate guidelines for store operations.