Andy Vicario Email & Phone Number

Denver, CO

Lansing, Michigan

• Provide LIMS administrator support for both SampleManager and LabVantage systems, including creation and modification of master data, addition/removal of user permissions, and troubleshooting technical issues.
• Collaborate with site SMEs across multiple disciplines to develop new functionalities within LIMS systems to support updates to procedures.
• Use T-SQL, Crystal Reports and JMP to provide data extracts, create and modify reports, and support tracking and trending process

East Lansing, MI

• Provided first point of contact for all customer and technical questions
• Collaborated with Customer Service and Marketing teams to review design and distribution of print collateral
• Performed application testing to ensure efficacy of Central Point, an in house CRM

Battle Creek, MI

• Managed Labware LIMS (NIMS) through Super User access, updating system functions as necessary to reflect method and SOP revisions
• Achieved 99%+ average Right-and-On-Time through 2017 as a team across Battle Creek Microbiology, a high throughput food safety laboratory, providing our clients with the data they need in a timely manner
• Performed a variety of molecular and culture based methods to search for and confirm the presence of foodborne pathogens within client samples
• Led Environmental Monitoring Program for Battle Creek Microbiology, maintaining integrity of data through trend tracking using randomized sample sites on a weekly basis
• Collaborated with cross-functional groups to keep laboratory instruments within specifications and ensure compliance and quality of testing

East Lansing, MI

• Prepared media and intermediates, cleaned and assembled glassware and maintained equipment to assist fermentation and formulation areas
• Performed regular testing of samples in order to assure product quality
• Ensured proper documentation of processes at every stage of production to comply with cGMP guidelines and FDA regulations

East Lansing, Michigan

• Led opening, closing, and routine procedures of two different dining halls
• Directed over 50 employees daily and allocated labor based on staffing needs to maintain optimal workflow
• Trained new employees on standard operating procedures, safety protocols, and delivering outstanding service

Grand Rapids, Michigan

• Prepared and analyzed over 80,000 household and commercial accounts for quarterly bill processing
• Dispatched service workers to investigate emergencies and corresponded with field operations personnel
• Doubled department productivity by restructuring communication channels between team members

Grand Rapids, Michigan

• Managed independent business and compiled routine activity reports detailing revenue and expenses
• Consulted over 1,000 families of diverse backgrounds about unique supplementary educational opportunities
• Collaborated with other sales interns on a weekly basis to cultivate opportunities for skill growth and personal development

Bachelor Of Science - Bs, Computer Science

Bachelor Of Science (B.S.), Biomedical Laboratory Sciences

Activities and Societies: Biomedical Laboratory Diagnostics Student Association

Biomedical Science