Andy Walter Email & Phone Number

Bracknell, Gb

Bracknell, Gb

Product Management for data ingestion (including 3rd Party relationships) and support/maintenance for the Financial Services arm of the John Lewis Partnership.Provision of high quality data at the right time to the right peopleEnable the data that supports £63 Million of revenue from over 1.4 Million customers across multiple financial services products includingPartnership Credit CardPoint of Sale Credit AgreementsSavings & InvestmentsForeign ExchangeCar InsuranceHome & Specialist Home InsurancePet Insurance

Lead implementation of selection and assessment for changes to structures within both shops and head office, impacting over 9000 individuals. Provided complex data analysis to calculate various permutations of change and deliver outcomes which mitigated compulsory redundancy leading to over £50 million in savingsDesigned, built and implemented process for calibration of Partners to determine outcomes of reductive change (Google forms/Google sheets formulae)Owned master data and provided insight to key stakeholders to inform progress and decision making

Bracknell, Uk

Project management of the People workstream delivery for new branch openings in John Lewis & PartnersLeading the Organisation Design Workstream, delivering the structure for the implementation of workforce management for Waitrose & Partners in addition to providing HR assurance that all proposed solutions are legally compliant and suitably impact assessedProject management of the solutions workstream for the upcoming implementation of Workday Core HR and Payroll systems from the current Oracle HR solution. This is the largest Workday implementation in EMEA

Victoria, London

Completed detailed analysis for segmentation of Partners to identify program scopeDeveloped comprehensive modelling approach to assess the business, financial and Partner impactsLed workstreams with stakeholders from Waitrose, John Lewis, Corporate and Partnership ServicesDeveloped rules for identification of representatives within collective consultation in adherence with employment lawCollaborated with external supplier to design democratic elections platformCreated detailed business requirements to support functional design within IT. Led further clarity workshops with members of IT to ensure the design reflected the needs of the businessFollowed governance process to ensure steering group sign off for all proposalsAssisted in development of communications approach including early engagement of Partnership Executive Board and Partnership democratic body (Partnership Council)Owned project end to end process including process mapping and exceptional rules

Bracknell

Management of Personnel Operations resource forecasting, planning and analysis.Designed and built bespoke workforce management tool (Excel, VBA Programming) to ensure that over 90,000 Partners are accommodated in the various personnel service centres across the John Lewis Partnership.Identification of operational efficiencies through targeted forecasting and strategic planning ensuring the right Partner in the right place at the right time.Created business proposals for senior management teams to aid in the direction of the service centres. Produced bespoke MI reporting suites providing valuable insights into strengths, weaknesses, opportunities and threats within Personnel Operations and the wider business.

Bracknell

Development of operational forecasts across the personnel directorate, indicating savings of over £300k to operational resource budgets.Delivery of dynamic daily operational plans, scheduling Partners as a direct result of forecasting. Additional development of operational performance metrics to measure productivity and affect efficiencies across the personnel operation whilst maintaining service levels set by internal stakeholders

Bracknell

Responsible for communicating with various levels of Partners within an HR environment. Involved in the updating of Partner details through use of the company CRM system. Email and telephone customer service communication with all levels of stakeholders within the business to ensure all queries are responded to in a professional and efficient manner, whilst maintaining a confidential attitude towards sensitive data.Project managed the creation of an intra day operational resource plan from concept to implementation for 80 Partners in a Service Centre environment. Developed both data manipulation tables and the design of the user interface.

Contract work for 2 months.Responsible for the maintenance of the Salesforce.com CRM system. Developed strategic data sheets to ensure efficient capture of sales data. Created dynamically and bespoke to individual sales consultants to facilitate the collation of updated client information.

Canada

Sabbatical travelling and working around Canada namely British Columbia

Carrs Landing, British Columbia, Canada

Seasonal work (July - September) in both 2011 and 2012.Piecework, picking fruit for worldwide distribution.

Reading, United Kingdom

Design automated targeted sales campaigns based on statistical analysis of existing customer and prospect databases. Sent to market through a broad range of sales channelsIdentify key areas of improvement within the portfolio offeredCommunicate with stakeholders, champions and team members on project goals, status and results in terms of business impact.Quantify quality results and trends and implement actionable improvements for the organization.Champion coordination and collaboration in all project, quality and implementation activities.Provide SMART reporting on SEO and SEM products within the company to aid product refinement and customer ROI

Reading, United Kingdom

Assistant Product Manager in Vertical Markets initiatives.Responsible for production of local directory "Your Town" providing consumers with locally based businesses.Project managed editorial "look and feel" content with external agencies to ensure information provided was relevant to the local offering including, local facts, images and information.Responsible for zoning potential areas for directory growth in accordance with strict OFT guidelinesCollaboration with further external agencies regarding the commissioning of local town centre maps to be included in the directoryOngoing management of the interdepartmental budget (£3m) to ensure tracking was succinct and readily available to the purchasing/finance department.

Reading, United Kingdom

Analysis work on Taxonomy reinvention project on the Yellow Pages and Yell.com Advertising Classification structure.Responsible for reviewing all areas of Taxonomy and providing informed recommendations on future classifications, by means of search statistics and governmental legislation.Liaising with various regional sales managers to ensure a smooth transition into the rolled out Taxonomy structure, through training sessions delivered at regional level

Bsc (Hons), Applied Psychology And Computing

Activities and Societies: Ski and Snowboard SocietyApplied Psychology & Computing

Professional Diploma, Marketing

Professional Marketing Diploma