Andy Watton Email & Phone Number

Professional, organised Account Director with a focus on exceptional service delivery and experience covering numerous sectors and industries.

Listed skills include Account Management, Management, Project Planning, Supply Chain, and 28 others.

• 

  Account Director

  Staci Uk

  Jan 2024 - Present - Blackburn, England, United Kingdom

  Actively managed the contractual and commercial relationships between Staci and an assigned portfolio of FTSE 100 clients.Demonstrated a year-on-year revenue growth across client portfolio from £5.1m (2023) to £6.5m (2024), incorporating the onboarding of new clients in addition to the retention of existing clients.Led, coached and developed a high-performing Client Services team to maximise and maintain the growing international client base.Provided timely and accurate budget, forecast and executive account plan updates to senior management.Ensured the timely and accurate delivery of all client and internal performance reporting (KPIs & dashboards).Developed proactive strategies and tactics to improve customer relationships, retention and ARR growth.Drove effective cross and upsell activities to drive ARR growth across the client base.Confidently led senior level monthly, quarterly and annual client meetings/reviews.Owned the end-to-end contract renewal process, ensuring timely and successful renewals that aligned with client needs and company objectives.Developed and implemented strategies to increase renewal rates, including early client engagement, addressing potential issues or challenges and presenting value propositions.P&L forecasting and accountability at business unit level.

• 

  Witton Park High School

  12 Passes (6 At A*-C Level)