• Lead university-wide strategic projects and developments with a focus on operational excellence andimproving business processes.• Facilitate project initiation by assisting with idea vetting, feasibility review, business casedevelopment, and estimating resources.• Lead project planning activities, including identifying project milestones, developing work breakdownstructures, and creating project schedules.• Facilitate project execution, lead project meetings, track progress, provide guidance.• Assess risks, identify issues, and escalate as appropriate.• Ensure quality and timelines are adhered to, control scope, manage change• Ensure completed projects are closed properly.• Provide Leadership in a Team Environment• Collaborate with groups throughout the university. • Escalate issues to project sponsors as they occur.• Communicate day-to-day with project participants, provide status reports and metrics, communicateprogress with project sponsors, stakeholders, executive leadership, and the Project Management Office.• Ensure Excellent Customer Service and Continuous Improvement• Drive continuous improvement in service and process management.• Use independent judgment to assess ongoing and completed work to improve future efficiencies,formulating and recommending changes.

- Gathering and documenting requirements, business rules and use cases - Facilitate meetings between campus and technical areas - Apply various methods to gather and analyze business and system requirements - Create functional documentation that outlines customer needs - Discovering, understanding, and improving processes - Create functional documentation that outlines current processes - Analyze processes for improvement opportunities - Coordinate process improvement and update functional documentation - Coordinate functional testing to ensure requirements are met - Facilitate discussions with stakeholders to gather and document functional test cases & use cases - Coordinate and execute testing to validate customer needs are met - Triage and coordinate new work requests - Receive and categorize initial work requests from campus or internal users - Coordinate and document work as required to initiate appropriate internal processes - Coordinate and build business cases for project ideation

- Ensures the University of Illinois Foundation and the entire University of Illinois advancement community has an accurate and complete understanding of deferred gift commitments supporting the University of Illinois by recording and maintaining deferred gifts in the Foundation’s CRM- Manages all reporting and data analysis related to deferred gifts and their donors- Provides guidance to development officers and other advancement staff on deferred giving operations and leveraging deferred gift data- Coordinates deferred gift donor stewardship strategy, plans and activities- Records and maintains all deferred gift information in the University of Illinois Foundation’s constituent relationship management system - Communicates key information about deferred gift commitments with benefitting university units and advancement leadership- Coordinates with accounting department regarding the recording, management, account creation, and liquidation of annuity and life income gifts - Manages the operational aspects of the gift planning scorecard and provides other data and reports on deferred gifts to leadership, development staff, and benefitting university units- Responsible for internal gift planning data needs, such as campaign tracking, marketing segmentation, gift planner performance and portfolio management, and other ad hoc queries- Works collaboratively with the reporting department on the review and coordination of data for reporting purposes and continuously works to improve planned gift data by managing periodic data audits and validation efforts - Communicates with donors and income beneficiaries, including managing the annuity and life income statement process providing accurate and timely assistance to donor and income beneficiary inquiries and coordinating systematized planned gift communications.

- Partners with business users to learn and understand overarching business goals to link initiatives to IT activities and become well versed in the duties of various business units to translate the needs of the business into formal business cases detailing business need, current processes and proposed technical and functional solutions- Collates and presents IT resources work portfolio to cross functional teams to identify critical areas and intersecting interests and dependencies- Leads the planning, coordination, and administration program initiatives and projects converting high level goals into distinct projects and action items- Coordinates and facilitates meetings with diverse groups while promoting efficient decision making to determine calls to action and mitigate issues towards prioritization and resolution of issues and requests.- Creates business and system documentation including business cases, business process diagrams, process documentation, project timelines and resource allocations- Collaborates with various teams to develop documentation, manage timelines, track progress, navigate obstacles and notifies appropriate groups about specific action items- Facilitates inter-departmental oversight meetings to collect cross functional inputs, priorities, and decisions- Monitors the completion of action items, verifies completion of deliverables and next steps, and works proactively to resolve issues in a timely manner- Queries and compiles data from multiple sources to create high value reports, data visualizations and dashboards- Takes ownership of the publication of internal and external communications and coordination of information-sharing events- Assists in the development of mechanisms to measure the effectiveness of internal and external communications as well as their alignment with the organization’s strategic direction

- Create and execute strategies to gain account intelligence and develop business with new and existing clients- Collaborate with partner account managers to develop account strategies and communication plans- Understand client business and IT initiatives, as well as their specific technical and cultural environments to provide proactive workforce planning- Coordinates recruitment and sourcing activities and develops candidate identification strategy- Develop specialization in solutions for application development and related technical areas- Engage with executive leadership for strategic direction and technical experts for tactical details of client environment, initiatives, and goals- Partner with clients to create a scalable solution with an executable plan to achieve their goals- Provide ongoing, collaborative project management of workforce management solutions, service delivery and resource assignments- Provide customer service and relevant industry knowledge to current consultants and clients- Utilize SalesForce.com, LinkedIn, and other tools for account planning, interaction tracking, and metrics management- Utilize Excel to create spreadsheets and calculators for goal tracking and compensation negotiation- Partner with recruiter(s) to effectively manage pipeline, activity and goals- Develop recruiting strategies to identify qualified candidates by using various networking tools - Evaluate the strengths and weaknesses of candidates through our screening process - Negotiate wages, benefits and other terms and conditions of employment with candidates - Oversee pre-employment steps, including reference checks and background and drug tests - Communicate details of new assignments and manage contract employees while on assignment - Partner with Recruiters and peer Account Managers to understand both their personal and professional goals, providing guidance and accountability to help them achieve them

- Develop recruiting strategies to identify qualified candidates by using various networking tools - Engage with technical experts to understand their skills, goals and interests in order to effectively align to client opportunities- Evaluate the strengths and weaknesses of candidates through our screening process - Negotiate wages, benefits and other terms and conditions of employment with candidates - Oversee pre-employment steps, including reference checks and background and drug tests - Communicate details of new assignments and manage contract employees while on assignment - Partner with TEKsystems sales support to identify top accounts and target skill sets - Maintain relationships with business contacts to gain industry knowledge and obtain referrals - Prospect and network with prospective consultants regarding employment opportunities in each local market - Work with Account Manager to create and execute strategies to gain account intelligence and develop business with new and existing clients - Provide customer service and relevant industry knowledge to current consultants and clients - Generate sales leads through recruiting efforts and networking in order to identify prospective clients and set client meetings for Account Manager - Partner with Account Manager to understand client business and IT initiatives, as well as their specific technical and cultural environments in order to build a pipeline of proactive candidates in accordance with the clients workforce planning - Partner with other recruiters understand both personal and professional goals and achieve them through effect activity, improving efforts, and solving problems

- Develop recruiting strategies to identify qualified candidates by using various networking tools - Engage with technical experts to understand their skills, goals and interests in order to effectively align to client opportunities- Evaluate the strengths and weaknesses of candidates through our screening process - Negotiate wages, benefits and other terms and conditions of employment with candidates - Oversee pre-employment steps, including reference checks and background and drug tests - Communicate details of new assignments and manage contract employees while on assignment - Partner with TEKsystems sales support to identify top accounts and target skill sets - Maintain relationships with business contacts to gain industry knowledge and obtain referrals - Prospect and network with prospective consultants regarding employment opportunities in each local market - Work with Account Manager to create and execute strategies to gain account intelligence and develop business with new and existing clients - Provide customer service and relevant industry knowledge to current consultants and clients - Generate sales leads through recruiting efforts and networking in order to identify prospective clients and set client meetings for Account Manager - Partner with Account Manager to understand client business and IT initiatives, as well as their specific technical and cultural environments in order to build a pipeline of proactive candidates in accordance with the clients workforce planning - Partner with other recruiters understand both personal and professional goals and achieve them through effect activity, improving efforts, and solving problems

• Generate catering opportunities through marketing, networking, and promotion during general serving duty. • Meet with prospective clients to understand event needs; including menu selections, layout, equipment, staff, and execution • Manage multiple projects, maintaining contact with clients and arranging meetings • Manage all negotiation, accounting, and proposals of events and collect payment • Create all marketing and organizational materials for catering events • Oversee all events, address on the spot problems, and manage event staff • Engage customers and provide them with an exceptional dining experience • Build relationships with new and returning guests to secure customer loyalty • Supervise staff, delegate duties and address problems on the go • Coordinate all reservations and design seating plans • Responsible for all FOH scheduling and workforce planning

• Generate leads through cold calls, drop by visits, and referrals • Coordinate and execute meetings with prospective clients to understand insurance needs and options • Present and write polices based on assessed risk and needs • Maintain relationships with policy holders and potential clients in order to obtain referrals • Work with Sr. Agent to create and execute strategies to identify potential customers and gain market share • Performed account maintenance and follow-up to retain customer loyalty and seek referrals