Andy Webb Email & Phone Number

Cary, Nc, Us

Amsterdam, Netherlands, Nl

Improved profitability of AV Integration project delivery. Managed engineering, project management, and technical operations teams. Enabled supply chain and finance departments through data analytics. Contributed to global Project Delivery process alignment initiative. Resolved key customer escalations. Enabled collaboration and capabilities within Microsoft 365 environment through individual coaching and assistance.

Amsterdam, Netherlands, Nl

Developed operational process model for project delivery. Managed a team of 11 project managers, program managers, and project administrators responsible for 200 active projects across the US.

San Diego, Ca, Us

Agile IT is a provider of Microsoft Cloud migration, adoption, and consulting services with an emphasis on Microsoft Government (GCC-High) deployments, tenant migrations, Azure security, and modern workplace transformations.• Led PMO, Project Services, & Recurring Services delivery organizations• Delivered PS margins above 35%• Defined and managed delivery KPIs, metrics, and data sources• Defined improved project delivery process, scope definition, and execution methodology• Provided sales enablement through delivery assurance and SOW review• Managed and recruited talent across all services delivery roles• Developed resource planning and forecasting reports• Enhanced goal setting strategies with OKR model• Introduced Working Genius team model to improve organizational health• EOS leadership team member

I design, implement, teach, prescribe and build solutions to business technology problems with creative, flexible teams.

Bloomington, Minnesota, Us

Oversee the professional services (PS) delivery organization of a $50m Microsoft practice within ConvergeOne. PS delivery organization of ~50 people running >200 simultaneous projects in the Microsoft M365 and infrastructure space with a particular emphasis on Microsoft Teams.• Developed and directed organizational strategy for two disparate, merged Microsoft services divisions into a single practice• Managed team of 23 FTE, 5 contract, and 11 offshore technology professionals• Delivered PS margins at 40% in a growth-oriented organization• Focused improvement on alignment of service maturity and profitability• Defined and managed delivery KPIs, metrics and data sources for informational reporting• Used data analytics to identify areas of operational friction and improvement priorities• Provided clarity of vision and delivery philosophy to technical teams across five distinct technology stacks• Coordinated cross-practice delivery and visibility within ConvergeOne• Provided guidance and oversight of successful project scope definition and execution methodology• Managed and recruited talent across all practice roles• Assisted corporate IT with transformational change in the Microsoft ecosystem and championed technology maturity – particularly around remote work and collaboration, accelerated by COVID motions• Refined modern managed services philosophy for O365/M365 managed services• Provided sales enablement around Microsoft solutions in 1:1 and 1:many settings• Hands on experience with Microsoft Teams transformation, MCAS and Azure Monitoring, Exchange, SharePoint strategy, Microsoft Viva envisioning• Regular contributor to BWG Strategy Microsoft technology forum

Bloomington, Minnesota, Us

Managed the professional services delivery side of the ConvergeOne national Microsoft practice. Team of ~20 consultants and project managers with a book of ~60 active, mid-enterprise projects. Brought process maturity to the organization to increase YoY profitability by 20%. Reduced project backlog from 8 weeks to a 2-week standard.

Boulder, Co, Us

Constructed and taught a course in computer technology to 7th-12th grade students at Watershed. We covered everything from pre-industrial machines to Babbage to Kilby to quantum computing. For the second half of the course we built an 8 bit CPU from basic logic chips. Much thanks to Carrie Anne Philbin and her Crash Course videos for the assistance - https://thecrashcourse.com/courses/computerscience

A leading managed IT services provider to banks and credit unions.Responsible for services continuity, technical integration, IT combination post-merger of Simpler-Webb and Heit Consulting, resulting with no net loss of existing FinTech clients and growth of new logos by 5% in 10 months.Crafted managed security services provider (MSSP) platform development and solutions architecture of redundant operations facilities with 110+ staff and 500+ clients. Scaled growth to more than 30K managed devices to become the largest U.S. managed services provider in less than one year to the Community Financial Industry (banks and CUs < $10B in assets).Successfully exited with acquisition by CSI in 2011.

A technology services company with a focus on expert IT consulting, software development, and managed IT services to the financial and high-tech industries. Founded and scaled technology consulting partnership into 50+ staff of managed IT services, consulting, commercial product sales and software development. Created MailMover & CalMover Exchange migration tools and Exchange Resource Manager software. Managed software development team and professional services delivery of software products to Fortune 500, Higher-Ed, and State/Local Government organizations worldwide.Recognized by Microsoft as a Most Valuable Professional (MVP) for 12 years for expertise and contributions to the Microsoft Exchange community.Completed successful merger with Heit Consulting, Inc in 2010 doubling the size of the organization - both staff and customer base.