PREMISTAR formerly Johansen & Anderson – Joliet, IL 2002 - PresentA leading national provider of HVAC services with more than $800M in revenue and 2000 employeesVP Operations & Business Development – Joliet Region (2008 - Present)Operations Manager (2004 - 2008) Account Executive (2002 - 2004)BUSINESS DEVELOPMENTSales & Marketing Strategy • Lead the sales and service teams to achieve a 20% sales increase with record profits during the pandemic years.New Sales Development • Coached teams on finding and developing new client leads, resulting in a record commercial sales volume increase of 150% while maintaining appropriate cost margins. Account Management• Prepared competitive bids for small & large-scale maintenance, service, and installation projects resulting in a 140% increase in commercial maintenance contracts, 125% increase in spot service, 110% increase in gross profit dollars, and a 95% contract renewal rate.OPERATIONSOperations Process Design• Redesigned staff field assignments to better align labor costs against revenue generated from service calls.o Streamlined operational costs by $75K over a 3-year period and increase service response time by 15%.Field Staff Supervision• Review and approve daily schedules for up to twenty field staff and five office personnel.o Eliminated excessive project downtime by effective procurement, parts delivery, and staff distribution.Budgeting & Fiscal Management• Collaboratively create budget strategy and goals with owners to pre-plan a given fiscal year.• Collaborate with staff accountants on accounts receivables, delinquent accounts, and cost overruns.Facilities & Fleet Management• Supervised the lease, purchase, maintenance, and service of service vehicles to ensure lowest operational costs.• Function as a “hands on” leader that enjoys pitching in on field or office operations whenever necessary.

ACE HARDWARE CORPORTATION - Oak Brook, IL 1990 - 2002Buying Program Manager / Product Manager (1998 - 2002)• Gathered and analyzed lawn and garden category data across 35 segments, including $288M per year in warehouse sales to determine the optimal SKU mix per store size.• Supervised the account management of key NHS customers which resulted in a 100% sales increase with our largest customer in just 12 months.Assistant Buyer (1995 - 1998)• Assisted the buyer in all merchandising activities for a $125M department; negotiated and implemented strategic warehouse, drop ship, and advertising programs for ACE / NHS dealers.• Dramatically increased the sales and profitability, especially in the area of power equipment, increasing sales from our largest vendor 65% during my three years in the department.Inventory Analyst (1990 - 1995)• Managed inventory replenishment which included analyzing the sales, service, and inventory turnover for $50-100M in yearly sales; consistently seen as a top performer in all departments