Andy Wheatley Email & Phone Number

Stevenage, United Kingdom

Managing company IT Assets both incoming and outgoing, keeping track of assigned mobile phone and IT hardware/software. Responsible for obtaining best price quotations and raising subsequent purchase orders to fulfil branch and individual user requests while maximising company profitability. Accountable for yearly software license renewals and analysing price comparison from multiple suppliers to obtain best yearly rate aligned to software maintenance support.

Stevenage, United Kingdom

Responsible for recruiting new members to the union song with explaining the benefits of joining such as legal assistance in the work place. Also referred any ongoing disputes to relevant departments.

Stevenage, United Kingdom

Fixed Term Contract. Registering Engineering delegates for places at various engineering seminars in the UK and Europe. Sending Pro forma invoices to individual delegates and companies for payment. Sourcing various hotel accommodation close to event location venues and providing detailed itineraries to all parties. Regularly updated shared diary CRM system so all parties had overview of attendance, demand and accompanying member query resolution.

Welwyn Garden City

Fixed Term Contract. Responsible for ensuring correct correlation between network held mobile connection lists and customer connection lists, involving analysis of customer call and data tariffs, including roaming to ensure details correct and customers not being over charged. Ad-hoc customer queries dealt with in SLA timescales, ie sim swaps, roaming queries, mobile handset faults and all correspondence updated on shared customer database. Also included ordering new handsets and porting numbers across networks/adding new mobile connections.

Ware

Provisioned landline and broadband telephony to customers including project leased line installations involving miscellaneous steps toward circuit handover. Also special contract pricing offered for various installations along with fault management resolution for both landlines and broadband.

Harlow, Essex, United Kingdom

Accountable for checking eligibility of disabled applicants to join the scheme cross checking details match against DWP held data and passing or declining applications accordingly. Investigating short award applications and also allegations of fraudulent misuse of the scheme before forwarding to relevant department to determine whether applicant should be suspended or barred from the scheme.

Weybridge, Surrey, United Kingdom

Responsible for all customer orders, including key customer accounts, from placement through to delivery via SAP SD module CRM system, resolving all price, product and delivery issues along with invoice queries and raising credits for stock shortages, lost parcels and liaising with couriers regarding delivery schedules and discrepancies. Regularly raised special contract price orders for periodic promotions to assist distributors with enhancing their businesses.

Hersham, Surrey, United Kingdom

Analysis of organised customer returns and investigation into shortages and price discrepancies to minimise impact on company profit. Periodic review of warehouse inventory to support returns analysis.

West Molesey, Surrey, United Kingdom

Dual role of customer order placement through to invoice payment including deliveries, price and stock discrepancies and invoice queries. Regular liaison with purchasing teams, couriers, and internal departments to resolve issues along with high quality customer service and building rapport with customers.

Chertsey, Surrey, United Kingdom

Responsible for processing orders to suppliers as the first link in a food chain. Good product knowledge with complex product codes liaising with purchasing and finance teams and answering customer quietude where appropriate.

Weybridge, Surrey, United Kingdom

Processing of high volumes of stationery order showing attention to detail and forwarding queries to customer service teams for resolution. Product knowledge important and accuracy essential.

Walton-On-Thames, Surrey, United Kingdom

Booking incoming deliveries into stock managing delivery note discrepancies. Ensuring shop floor replenished regularly. Helping serve on tills and assistant customers face to face.

West Molesey, Surrey, United Kingdom

Processed credits and remittances ensuring balance correct at end of day. Issued statements to customers. Served as cashier on tills ensuring till balanced at end of day. Issued monies to customers and forwarded queries to personal bankers where appropriate.