Andy Williams Email & Phone Number

Cardiff, Gb

Newport, Wales, United Kingdom

Uk

Initially charged with leading & supporting the company's 10 outlet stores throughout the UK.Ensuring that teams are working to achieve current company KPI goals and sales targets. Ensuring that stores are VM compliant.Responsible for optimising profitability and controlling operating expenses of the region.Latterly, leading & supporting 23 stores in the company's South Region.A company restructure resulted in my role being made redundant in July 2020.

Bridgend, Wales / Uk

Effectively manage the branch team to meet and exceed branch targets, best KPI's, achieve maximum branch profitability and deliver an outstanding, proactive level of customer service.Networking externally with the local business community to open up and exploit new sales opportunities.Networking internally with fellow branch managers as a Senior Manager to identify creative solutions for sales activities and local initiatives.Efficiently manage resources in the branch to provide optimum productivity, profitability and growth, whilst ensuring compliance to all company policies.Manage the branch and team to obtain short and long term growth and profit objectivesManage and monitor training and personal development for all employees.Two stints as Business Development Manager (Area Manager) cover during 2009 & 2011.

Uk Wide / Cardiff / South Wales Valleys

Achieving and exceeding weekly and monthly targets in Woolworths Cardiff stand alone music and video store. Opened three further stand alone stores for Woolworths. Ensuring customer satisfaction by communication and resolution of all issues. Deliver the company’s goal of 100% availability of all of its entertainment product. Responsible for the recruitment of all seasonal temporary colleagues.Pro-tem management cover of South Wales valleys Woolworths stores. This was initially a part time position to help me financially through University, but I was able to further develop my management experience while studying for my degree and to experience store openings from idea to completion.

Manager in training until appointment to a store in Birmingham.Management development course with Outward Bounds in Cumbria.Maximise business opportunity development potentialEnsure all administrative and audit procedures are complied with.Achieve all sales targets as defined by Area manager.Recruitment and retention of a full team following an internal investigation into stock and profit loss.Resigned in order to attend to University in Cardiff.

All aspects of customer service at one of the company's busiest stores in Cardiff. Second job to help with University costs.

Ba Honours, Education And Psychology

Activities and Societies: Features writer for the University newspaper 'Gair Rhydd'. Member of the Psychology Society.

History

Activities and Societies: Barry Comprehensive Public Speaking Team - Championship winners 1987 & 1988 4 A Levels and 8 O Levels (including.