Operations Manager of this diverse and world renowned dive operation with a large retail facility, four USCG inspected vessels and 45 employees. Primary duties include customer service, operational logistics, business procedures, IT, accounting, and regulatory compliance.Major projects have included:-Writing a detailed procedures manual as the business grew from a small operation to the largest dive operation on the island.-Staff and procedural training that helped earn the business the rating of one of the Top 100 Dive Operations in the World from Rodales Scuba Diving Magazine.-Managing the design of anew 5,500 sq. ft facility including custom dive pool, classrooms, retail, rental, and repair facilities.-Managing the ordering, customization, and delivery of two custom built dive boats-Consulting and testing work for software improvements for PADI's EVE Point of Sale and Charter Reservations System.

Officer aboard this world class cruise line managing and operating all aspects of water sports including snorkeling, scuba, sailing, water skiing, windsurfing and underwater videography.