Andy Worrall

Andy Worrall Email and Phone Number

Solution Engineer @ Microsoft
Clermont, FL, US
Andy Worrall's Location
Clermont, Florida, United States, United States
Andy Worrall's Contact Details
About Andy Worrall

Experienced Solutions Consultant and Account Executive with a demonstrated history of working in the Contact Center industry for over 20 Years. Strong consulting professional skilled in Unified Presence, Session Initiation Protocol (SIP), Sales, and Premise and Hosted Contact Centers. 10+ years of selling SaaS and CCaaS solutions. Specialties: Genesys Pure EngageGenesys CloudAWSAmazon ConnectSalesforceSalesforce Service Cloud VoiceCCaaSSaaS: Compensation, CPQ, Learning Management, Workflow and Sales EnablementContact Center Solution DevelopmentEnterprise Software SalesSelf-Service - AI, BOT, Natural Language Speech, DTMFSIP TrunkingAVAYA, CISCO, Skype for Business, Amazon, Amazon Connect, Genesys, Interactive Intelligence, LiveOps Sales Experience Contact Center Operations : First Call Resolutions, Net Promoter Score, AHT, Quality, forecasting. utilization, occupancy, shrinkage and Work Force Management ( WFM )

Andy Worrall's Current Company Details
Microsoft

Microsoft

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Solution Engineer
Clermont, FL, US
Website:
microsoft.com
Employees:
231118
Company phone:
0124 415 8000
Andy Worrall Work Experience Details
  • Microsoft
    Solution Engineer
    Microsoft
    Clermont, Fl, Us
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  • Microsoft
    Global Black Belt Americas - M365 Copilot Ai | Modern Work Ai Leader
    Microsoft Aug 2023 - Present
    Redmond, Washington, Us
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  • Microsoft
    Sales Specialist - Contact Center L Nuance L Dynamics - Global Black Belt Americas
    Microsoft May 2022 - Oct 2024
    Redmond, Washington, Us
    View
  • Connex Telecommunications Inc.
    Senior Account Executive
    Connex Telecommunications Inc. Jan 2021 - Jun 2022
    Richmond Hill, Ontario, Ca
    View
  • Aria Solutions
    Sr Account Executive-Cloud Solutions At Aria Solutio
    Aria Solutions Jan 2020 - Jan 2021
    Calgary, Ab, Ca
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  • Aria Solutions
    Solutions Consulting Principal
    Aria Solutions Apr 2016 - Jan 2020
    Calgary, Ab, Ca
    View
  • Sprint Nextel
    Global Converged Solutions Manager
    Sprint Nextel Jul 2012 - Mar 2016
    Overland Park, Kansas, Us
    Contact Center/UC Sales Specialist and Cloud Specialist for Sprint supporting large corporate customers in Florida. Specializing Contact Center, Voice over IP, SIP Trunking and Cloud Based solutions.
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  • Verizon Business
    Business Solution Consultant
    Verizon Business Jun 2008 - Aug 2012
    Basking Ridge, Nj, Us
    Unified Communications Specialist for Verizon Business supporting large corporate customers in Florida specializing in Contact Center, Unified Communications, SIP Trunking and Managed services.
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  • Sprint
    Sales Engineer
    Sprint Oct 2001 - May 2008
    Overland Park, Kansas, Us
    Contact Center Sales Specialist for Sprint supporting large corporate customers in Florida. Specializing Contact Center solutions on the Interactive Intelligence (I3) platform.
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  • Genesys
    Solutions Engineer
    Genesys Jun 2000 - Oct 2001
    Menlo Park, Ca, Us
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Andy Worrall Skills

Voip Managed Services Unified Communications Cloud Computing Sip Trunking Telecommunications Solution Selling Telephony Ivr Mpls Sales Wireless Ip Call Centers Sip Ethernet Voice Over Ip Cisco Technologies Sales Engineering Wan Hosted Services Avaya Contact Centers Lan Wan Wireless Technologies Cisco Voip Cisco Ip Telephony Design Contact Center Optimization Sales Presentations Juniper Unified Presence Genesys Multiprotocol Label Switching

Andy Worrall Education Details

  • University Of Central Florida
    University Of Central Florida
    Information Systems
  • University Of Central Florida
    University Of Central Florida
    Accounting Information Systems

Frequently Asked Questions about Andy Worrall

What company does Andy Worrall work for?

Andy Worrall works for Microsoft

What is Andy Worrall's role at the current company?

Andy Worrall's current role is Solution Engineer.

What is Andy Worrall's email address?

Andy Worrall's email address is aw****@****vice.ca

What schools did Andy Worrall attend?

Andy Worrall attended University Of Central Florida, University Of Central Florida.

What skills is Andy Worrall known for?

Andy Worrall has skills like Voip, Managed Services, Unified Communications, Cloud Computing, Sip Trunking, Telecommunications, Solution Selling, Telephony, Ivr, Mpls, Sales, Wireless.

Who are Andy Worrall's colleagues?

Andy Worrall's colleagues are Yang Wei, Shan Abbasi, Chantz Darrow, David Chadd, Hritvik Patel, Vina Widiani, Hasan Samad.

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