Agile Product Owner for the Smart Community IOT pilot, minimum viable product (MVP) & full production. The solution allows monitoring and control of a community’s common area assets from a user’s desktop, tablet and mobile device with access to a given community and its assets based on user role/permissions. The solution provides a single pane of glass into a community’s assets status and utilization. The SaaS solution is built on AWS infrastructure using a micro services architecture that integrates with various edge devices/controllers. Managed technical integration with edge device/solutions vendors. Worked with offshore development and product teams.

Solutions Architect supporting worldwide pre-sales and post-sales activities for the API Management Platform (AMP). AMP is a service creation and service delivery software solution that allows service providers to create, expose, manage and monetize services, and make them available to application developers through easy-to-use REST and SOAP APIs. Pre-sales technical support included defining the opportunity solution, writing functional specifications, writing technical aspects of SOWs, responding to RFXs, creating technical presentations, generating service effort estimates, gathering customer needs and obtaining agreement on use cases to achieve stakeholder’s needs. Post-sales, managed technical delivery of the customer solution including creating technical specifications/agile user stories & their acceptance criteria, defining detail integration among systems/components of the solution, including, as required, creating of RESTful APIs to be exposed as a means to access/control a customer’s back-end operational system/data, architecting solutions to satisfy customer needs and reviewing and editing of various artifacts including developer guides, project documentation, training material, and test plans/cases. In addition, to directly supporting opportunities and projects, for the last 3.5 years in this role, managed the Solution Architects for Aepona’s Services Organization, which included hiring and mentoring new architects, organizing the team’s technical development and driving process enhancements to improve efficiencies and quality. Also, during this period, the team transitioned to supporting agile development teams by writing agile user stories and acceptance criteria.

Directed 15 Americas Division Solution Managers collaborating on 100+ pre-sales opportunities and 25+ projects annually. Identified sales opportunities and developed cost and schedule estimates for the Solution Management group. Developed and presented opportunity reviews for multi-million dollar deals to senior management, covering technical aspects, P&L, schedules, and risks. For ongoing projects, created functional specifications and provided technical oversight throughout the software development life cycle. Supervised solutions proposals, needs assessments, and cost management. • Provided hands-on solution architecture for multiple concurrent projects. Acted as technical lead and solution architect for $5MM+ multi-product solution for Tier 1 operator.

Analyzed technical viability of products and shaped roadmaps and marketing strategy based on internal and external stakeholder and market needs. Championed Comverse product value to key decision makers in technical executive management. Defined front-end business process for Americas’ pre and post sales process. Established Comverse IMS product strategy for North & South America wireline and wireless markets. Formulated competitor attack strategy and qualified viability new markets. • Acted as Product Manager for Comverse Ring Back Tone, guiding product’s short-term delivery and evolution. The Ring Back Tone solution consisted of a Content Management System (CMS) for songs played back as a user’s ring back tone that used a Service Oriented Architecture (SOA) to expose services such as SOAP based web services used to integrate to a customer’s storefront. • Architected technical product solutions for Tier 1 projects valued between $18MM and $20MM. Orchestrated highly complex deployment requiring interfacing to 10+ systems.

Improved the project initiation planning process which increased the accuracy of schedules and resource estimates.Established a project gate between the completion of the project delivery and handover to the service organization which greatly improved the quality of project transition and customer satisfaction.Updated the project management processes to incorporate a change management process and associated procedures which identified the business reason for a project change.Defined technical project manager roles and responsibilities.

Managed successful growth of the group from 2 to over 15 System Engineers.Individually provided pre-sales technical support to domestic and international sales teams where over 60% of the opportunities were won Responded to customer proposals  Consulted sales teams on Win strategy/approach for proposalsImproved organizational efficiency and quality Optimized engineering staff allocation by prioritizing opportunities  Improved cost projections and development budgeting from initial project cost estimation through development kickoffProvided post-sales support including the creation of requirement documents and on-going technical support Defined processes for approval of customer requirement documents Created a template to quickly define the system needs of a new customer which was quickly incorporated into the process of other organizationsContributed to Statement of Work and support contract negotiations. Performed vendor management.Generated test plans, test procedures and conducted functional testing. Managed multiple teams  Developed staffing plans and budgets  Worked across the organization and externally to fulfill required staff positions Managed technical staff assignments to meet direct labor utilization objectives and business development support needs