Andy Xiong Email and Phone Number

As a Warranty Analyst at Daikin Applied Americas, I support the warranty administration process by analyzing warranty data, identifying trends and issues, and providing solutions to improve customer satisfaction and reduce costs. I use various data analysis tools and techniques, such as Excel, SQL, and Python, to manipulate, visualize, and communicate data insights to stakeholders. I have a Master's degree in Data Science at University of St. Thomas - Opus College of Business, where I am learned how to apply advanced data science methods and models to real-world problems and domains. I have completed courses in machine learning, statistics, data mining, and data visualization.