Andy Tran Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Program Advising & Student Success

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Mattamy Athletic Centre

Toronto, Ontario, Canada

-Attentively support the Live Event department while directing 50+ event personnel during event execution.-Reference all riders and detail sheets to certify dressings rooms and back of house areas are compliant to the tour’s requests. -Assist the execution of relevant VIP experiences to uphold the championship fan experience for attendees.

Markham, Ontario, Canada

-Oversee the daily operations of the on course food & beverage department to ensure the average 200 daily golfers are given exceptional service -Maintaining the professional integrity of the department through scheduling, hiring, and necessary disciplinary action. -Refined inventory management by improving count sheets, new par sheets, and reconciling daily counts to resolve variances.

Markham, On

-Leading all banquet staff in a productive manner, ensuring Angus Glen standards are maintained during all banquet operations.-Fostering a motivating & coaching environment to all staff; encouraging on-going professional development.-Coordinating movement between front & back of house staff to ensure the expectations of event convenors have been exceeded.-Ensuring events are running according to Banquet Event Orders & applicable itineraries.

Markham On

-Directed banquet servers towards providing an optimal experience for guests.-Delegated server duties to staff; ensuring Angus Glen standards are met & maintained.-Worked with fellow servers, chefs, and supervisors to ensure a smooth-running function.-Resolved guest inquiries regarding meal allergies, event itinerary & miscellaneous complaints with efficient timing.-Responsibilities included event set up, room flips, serving, clearing, polishing, bartending, etc.

Markham, Ontario

-Worked with fellow servers, chefs, and supervisors to provide an optimal experience for guests. -Served at weddings, golf tournaments, holiday parties, and special events.-Responsibilities included events set up, clearing, polishing, roving, etc.

Toronto, Canada Area

Special Events & Property Management (Office of the Dean):-Provided efficient assistance to event coordinators; conductively resolved an average of 15 email requests per shift pertaining to space reservations, property inquiries, and student groups activities.-Liaised with clients to ensure all events are executed and set up to optimal standards. 1200 annual event hosted including meetings, conferences, awards ceremonies, and galas. -Proactively sustained the Ted Rogers building’s ability to facilitate educational development through classroom inspections, work orders, and routine walkthroughs.

Toronto, Canada Area

-Worked with fellow RHTSS directors to successfully idealize, plan, and execute events; planned a 150-person full day conference within a 2 month time frame.-Maintained student engagement within the HTM program; created opportunities for social, academic, and professional growth.-Promoted the HTM Brand by serving as the face of the program; aided in the launch of an HTM Apparel line exclusive to HTM students and faculty.

Master Of Business Administration - Mba

Bachelor Of Commerce (Honours), Hospitality And Tourism Management

Activities and Societies: Ryerson Hospitality & Tourism Students’ Society (RHTSS), Ryerson Hospitality Alumni Association (RHAA).