Andy Atkin Email & Phone Number

Sheffield, GB

Sheffield, England, United Kingdom

• I am responsible for support and software deployment to ANSYS customers and employees, troubleshooting and resolving deployment, licensing and network issues on various Windows and Linux platforms across customer.
• Provide timely and expert support to ANSYS customers and staff in troubleshooting hardware and software problems related to networks, graphics, file systems and HPC systems that impact the installation, launching and.
• Provide consulting services to customer engineering and IT departments to design and deploy enterprise-wide simulation on customer site and 3rd-party cloud facilities.
• Assist executing technical activities throughout the sales opportunity such as customer meetings and product presentations, demonstrations and evaluations
• Collaborate with ANSYS product creation teams to improve product quality and streamline the deployment process.
• Continuously expand and enhance customer-facing resources such as Solutions, tutorials and best practice guides.

Sheffield, England, United Kingdom

• I am responsible for support and software deployment to ANSYS customers and employees, troubleshooting and resolving deployment, licensing and network issues on various Windows and Linux platforms across customer.
• Provide timely and expert support to ANSYS customers and staff in troubleshooting hardware and software problems related to networks, graphics, file systems and HPC systems that impact the installation, launching and.
• Provide consulting services to customer engineering and IT departments to design and deploy enterprise-wide simulation on customer site and 3rd-party cloud facilities.
• Assist executing technical activities throughout the sales opportunity such as customer meetings and product presentations, demonstrations and evaluations
• Collaborate with ANSYS product creation teams to improve product quality and streamline the deployment process.
• Continuously expand and enhance customer-facing resources such as Solutions, tutorials and best practice guides.

Sheffield, United Kingdom

• I am responsible for support and software deployment to ANSYS customers and employees, troubleshooting and resolving deployment, licensing and network issues on various Windows and Linux platforms across customer.
• Provide timely and expert support to ANSYS customers and staff in troubleshooting hardware and software problems related to networks, graphics, file systems and HPC systems that impact the installation, launching and.
• Provide consulting services to customer engineering and IT departments to design and deploy enterprise-wide simulation on customer site and 3rd-party cloud facilities.
• Assist executing technical activities throughout the sales opportunity such as customer meetings and product presentations, demonstrations and evaluations
• Collaborate with ANSYS product creation teams to improve product quality and streamline the deployment process.
• Continuously expand and enhance customer-facing resources such as Solutions, tutorials and best practice guides.

Sheffield, United Kingdom

I work in the Technical Services Group (TSG) where we are responsible for the network, security, hardware and software of Dialogue's bespoke LAMP platform. The platform consist of 200+ Debian and CentOS servers. These run on a mix of Xen/Ganeti with KVM hypervisors utilizing Puppet with Hiera for automated role outs and continuous deployments in a Git and.

Sheffield, United Kingdom

I worked with the account managers, where between us we managed all our customers’ technical and financial requirements. This was achieved by assisting customers through training, pre-sales / integration support and post-sales technical support. I also ensured technical support is available to the sales team to enable them to secure sales. I was required.

Sheffield, United Kingdom

Assignment to Go Outdoors working in the support department. Supporting their IT infrastructure, overnight processes and internal staff.

Sheffield, United Kingdom

I was responsible for the support of HP printers, faxes and scanners for HSBC branches and offices across the UK. I was on the support team taking calls and resolving faults remotely. This was achieved through internal monitoring systems and Active Directory. Where a remote fix was not possible, relevant technical details would be passed to a third party.

Sheffield, United Kingdom

Working in Information Security and Risk for HSBC. Duties included maintaining access rights of accounts across the UK Unix farm and ensuring accounts on all HSBC applications and platforms are maintained and up to date. This includes risk assessments, security incident response, patch management, vulnerability assessment, security appliance management.

Sheffield, United Kingdom

I supported Servelec’s SCOPE-X SCADA telemetry solution across the UK and worldwide. These solutions were designed and implemented by CSE Servelec. The SCOPE-X suite of programs covered the SCADA main package, workstation software, archiving solution with output to customer SQL and Oracle databases. I supported windows and Unix based systems including.

Sheffield

My support role took 2 sides. Internally I supported the company infrastructure comprising of around 40 staff on an NT4 network and Linux servers. Externally I supported customers and accounts over telephone, email and visitations. I was responsible for support of sending messages via TCP/IP, SMPP, Kilo stream, radio pad, Wavecom and other communication.

Sheffield

I worked in the Information Services Division (ISD) and supported 2000 customers on a Novel network. The basic desktop consisted of Microsoft office and Windows 95 but users could install any software they wanted which we would be reviewed and then supported. Hardware support covered PC’s, printers, photocopiers, and the internal network.

Bsc (Hons); Degree, Computing And Management Science

A Level And Btec, Computer Studies; Computer Studies, D And Merit/Distinction