Established franchise in a new market. Fulfilled roles in customer acquisition, sales team recruiting and training, management positions based on strong financial, operating, and team leadership performance.• Developed strong store reputation for customer service with strategies to recruit, train, and retain high-quality employees.• Manage all aspects of marketing and outreach: Digital, Medical, Corporate, Community Relations, Races/Events, In-Store Marketing Support and Training… Show more Established franchise in a new market. Fulfilled roles in customer acquisition, sales team recruiting and training, management positions based on strong financial, operating, and team leadership performance.• Developed strong store reputation for customer service with strategies to recruit, train, and retain high-quality employees.• Manage all aspects of marketing and outreach: Digital, Medical, Corporate, Community Relations, Races/Events, In-Store Marketing Support and Training Programs.• Work to develop, maintain and implement marketing and outreach strategies to drive and meet store sales goals. Show less

Coached and led sales team. Educated sales team on techniques to provide customized solutions for increased sales. Drove growth by focusing on staff training, customer service, merchandising, and teamwork.• Implemented “personal fit process” initiative with sales team to increase average item per ticket, drive increased sales, and enhance the customer experience.• Develop, assort and manage footwear inventory through analysis of inventory turns, price-points, and merchandise… Show more Coached and led sales team. Educated sales team on techniques to provide customized solutions for increased sales. Drove growth by focusing on staff training, customer service, merchandising, and teamwork.• Implemented “personal fit process” initiative with sales team to increase average item per ticket, drive increased sales, and enhance the customer experience.• Develop, assort and manage footwear inventory through analysis of inventory turns, price-points, and merchandise presentation.• Monitor footwear inventory weekly and ensure core shoes and sizes are always available; place footwear orders weekly or as needed to maintain inventory levels between 45 and 60 days on hand. Show less

Perimeter Church, Atlanta, GA December 1999 to August 2003 Small Groups Coordinator for Young Adults • Connect new families and students into life of the church• Identify, recruit, develop individuals and families for growth and outreach in community• Organize and implement events, retreats, projects, and activities• Small group leader

COLGATE-PALMOLIVE COMPANY, Smyrna, GASeptember 1997 to December 1999Logistics Coordinator, Smyrna, GA • Responsible for coordinating storage, transportation and delivery of goods • Communicated extensively with colleagues and vendors to ensure stock is maintained and moved efficiently• Obtained transportation carriers for designated loads, maximizing opportunities to minimize cost and reduce transit time• Acquired extensive supply chain management… Show more COLGATE-PALMOLIVE COMPANY, Smyrna, GASeptember 1997 to December 1999Logistics Coordinator, Smyrna, GA • Responsible for coordinating storage, transportation and delivery of goods • Communicated extensively with colleagues and vendors to ensure stock is maintained and moved efficiently• Obtained transportation carriers for designated loads, maximizing opportunities to minimize cost and reduce transit time• Acquired extensive supply chain management and logistics experience • Established strong rapport with internal and external contacts Show less