Worked with Refugee Action, YMCA and Citizens Advice Scotland to improve their social impact via digital excellence. For Citizens Advice Scotland we implemented a helpline solution that:* Reduced average call response time from 24 hours to 1 minute* Reduced operating costs from £400k/year to £40k/year* Improved service levels, by reducing missed calls. * Winner - ScotlandIS Tech For Good award* Runner-up - DigiLeaders AI Innovation award

Boomf gives customers creative super-powers. Boomf's range of personalised marshmallows, chocolates and exploding cards is, quite simply, a better way to send a sentiment.

Mint launched and sold two businesses: * Picklive (to Sports Millions, June 2012) * StickyGram (to PhotoBox, June 2013)Mint completed three successful crowdfunding campaigns: * Projecteo (Kickstarter) * Foldable.Me (Kickstarter) * DeskBeers (CrowdCube)Mint won 14 awards, including:* Sexperience 1000 (Grand-prix nominated at BIMA, RTS)* Buried Alive (BBC Content 360)* Olly (Inventors of the Year - Ideal Home awards)

Bootstrapped Mint. Over first 2 years, raised angel funding and bought partners on board. Conceived and developed a number of TV/web crossover projects included Islandoo, described by The Independent as 'an internet phenomenon to rival the social networking site MySpace' and Joseph Choir Search, described by The Times as 'a brilliant idea ruined by incompetent execution'. 🙈

Created RDF Media new media department and defined its strategy. Conceived, sold and delivered a number of websites and games to clients including Channel 4 and Discovery.

Grew company network from 20 workstations to 250 and from 1 site to 4. Implemented VPN. Oversaw multiple office moves.