Andy Bower Email & Phone Number

Encinitas, California, Us

Responsible for coordinating the onboarding of new hires and branches as well as overseeing activities related to employee engagement, event planning and employee development. Coordinates with the Human Resources team to provide new employees and branches with a seamless transition into the organization through an exceptional onboarding experience. As the Manager of Customer Experience, I work closely with management to drive increased employee engagement and spearhead special projects and events within the Division.

San Diego, California, Us

San Diego, California, Us

I am the master of organization. The ultimate problem solver. A multi-tasking guru, taking on the round-the-clock challenges of managing a 25,000 sq ft building with multiple tenants and numerous employees. Hard-working, loyal, with an endless supply of energy. As the Operations Manager to 60+ awesome employees and the personal assistant to the CEO & Exec team, I deliver exceptional service, both internally and externally, and have decades of experience which allows me to shine in this unique position. Need something done? Just ask me once.• Manage all aspects of our 25,000 sq ft building (four business, 75-100 employees, and numerous guests daily), while maintaining the property’s appearance and assuring repairs are addressed in a timely manner.• Responsible for constructing and implementing building policies & procedures while adhering to local, city, state and federal rules & regulations.• Created a positive, productive work environment delivering exceptional internal & external customer service to all our employees and guests.• Personal assistant to the CEO/Owner managing all aspects of his professional and private life with dependable, prompt round-the-clock support.• Significantly reduced office expenditures by negotiating for cheaper vendor contracts, implementing inventory control and standardizing ordering procedures.• Excel at resolving employer challenges with innovative solutions, systems and process improvements that increase efficiency, customer satisfaction, and bottom line.• Skilled relationship builder with the proven ability to work with different personality styles.• Exceeded expectations by organizing and planning on-site events (25-250 guests), while building strong relationships with quality vendors.

San Diego, California, Us

I am the “face of Red Door” and deliver a one-of-a-kind experience for our employees, clients, vendors, hiring candidates and guests reflective of the Red Door culture. My value comes in the areas of Operations & Facilities management, Human Resources, Recruiting and Onboarding, office relocation, special events and project planning, as well as the strong work ethic and unique, positive energy I bring to the workplace. • Successfully negotiate and foster relationships with vendors, building management and clients resulting in reduction of operational costs• Primary building contact overseeing our main office (50+ employees, 10,000 sq ft), while also supervising and resolving high-level issues at our Carlsbad and Denver locations• Take pride in offering the utmost safety and well-being for all office occupants, addressing employee needs and preserving a comfortable atmosphere reflective of company core values• Develop, manage, and plan monthly & annual operational budgets, in additional to completing high volume expense reports accurately and on-time• Responsible for the planning and execution of many internal and community sponsored events • Manage health & safety requirements, inspections, renovation projects and annual budgets covering repairs, maintenance, supplies, events and unexpected issues for all facilities• Support HR dept in new hire, promotion and termination requirements, as well as ad hoc employee issues• Designed in-house posters and signage to promote company information and a positive work environment• Proactively improved the recruiting and Onboarding process resulting in a more personal, valued experience for candidates and employees• Member of Relocation team tasked with moving our office in April 2013 to current location. Gained experience dealing with multiple budgets, construction/TI costs, architecture/interior design, purchasing, coordinating physical move of employees & office furniture/equipment, and troubleshooting on the fly

San Francisco, Ca, Us

• Performed daily operations of the periodic desk including high volume data entry and payment processing; responding to client and retiree inquiries via phone, email and written correspondence; filing; audit research and staff training• Provided daily organizational support to trust accountants and administrators by managing assigned accounts such as Sunkist Growers and Media Guild retirement plans• Applied exceptional organization skills and attention to detail in the coordination and completion of assigned special projects such as renovating trust department storage inventory dating back to 1988• Distinguished reputation for effectively resolving retiree and client grievances in a sensitive, professional manner• Goal-driven leader who willingly motivated and assisted co-workers to meet high performance standards• Authored and employed numerous operational procedures utilized by all departments within the Trust Investment Group• Skilled in improving customer retention levels within highly competitive market• Understood and adhered to policies and regulations with a willingness to accept and implement procedural changes

• Assumed lead role in the implementation of the credit union's $400K+ imaging project• Drafted procedures for departments to optimize the use of imaging system features• Interfaced with all levels of management and staff to ensure effective safeguards and utilization of records• Functioned as IRA Custodian managing 1325+ active accounts in accordance with IRS rules and regulations• Designed and maintained online retirement website utilized by credit union employees, members and non-members• Created and instructed IRA Basics training class developed to assist front-line and back office employees• Served as Decedent Administrator responsible for the organization and resolution of member and trust accounts• Supervised daily maintenance of DMV paperless title system including title auditing, title releases, error resolution, generating reports, system maintenance and correspondence• Decreased annual supply costs by 15% as a result of implementing company-wide order register

Education record

Education record