Andy Brunker Email & Phone Number

Irvine, California, Us

As part of PAC's Global Support team, I currently lead a diverse set of technical support staff providing issue resolution, training, tooling, and other support services. Our Technical Training team provides training to both customers and PAC staff around the world. From cabin crew to line maintenance, we provide both virtual and in-person / hands-on learning to enable getting the most from these systems.

Irvine, California, Us

In this role I led the team responsible for both new deployments as well as daily operations of the Panasonic Avionics global aircraft connectivity network. With a focus on our high-speed Satcom network, we keep information flowing so passengers are connected and entertained, while delivering performance insights to keep airlines efficiently operating.

Irvine, California, Us

As the leader of the Tier 3 operations team within the Panasonic Avionics CPC (aka NOC), I was responsible for the senior engineers that support our global connectivity network. This team was primarily dedicated to advanced Problem Management and Deployment of satellite and ground communications networks, as well as operational application environments. Beyond Tier-specific functions, I also had responsibility for the creation of inter- and intra-departmental processes for the CPC organization as a whole. Working as an advocate for customer-focused outcomes, I defined structures and processes with Hardware, Software, and Network Operations Engineering teams to best enable positive support outcomes.

Foothill Ranch, Ca, Us

In a maturing startup environment, I was responsible for championing formal Product Management practices at RED Digital Cinema. Adapting my enterprise experience, I successfully introduced improvements in how the Product lifecycle is managed.While outside my traditional experience in avionics, I found the opportunity to learn new things and spend time engaging in another area of personal interest to be a risk worth having taken. In a small company, I was able to be hands-on in Quality, Manufacturing, Engineering, and Support. This enabled me to help make informed, data-driven, and collaborative product decisions and implement new programs that continue to increase the quality of RED’s products.

Irvine, California, Us

Launched a few years prior, this period saw Panasonic Avionics' most significant growth of Global Communications System deliveries. As Principal Product Manager for the products supporting GCS, I was responsible for managing the growth, certification, delivery, and evolution of the equipment. This included the Ku Antenna, Satellite Modem, Wireless Access Points, and other ancillary hardware. My responsibility went beyond the hardware and into the network itself as well. Developing technology roadmaps with partners, my role included coordinating global terminal and teleport upgrades both internally and with our airline customers.

Cedar Rapids, Iowa, Us

Having spent my career to this point in Engineering, this was my first formal role within the business leadership team at Rockwell Collins. Further upstream in the development lifecycle, I was able to apply my knowledge base in a way that could help eliminate technical and programmatic hurdles. Definition of initial business cases and cross-business unit approval required a higher level of strategic thinking, alongside effective communication and team-building skills. Returning to the Air Transport side of the business, I also coordinated with aircraft OEMs for both BFE and SFE offerability.

Cedar Rapids, Iowa, Us

Leading the Cabin Entertainment System Subsystems Engineering team, I was responsible for the development and sustaining engineering of hardware and software. Delivering components that would be used to satisfy the needs of VIP customers on Business Jet aircraft involved coordinating not only my own team but delivering into larger integration activities to a high standard of quality. In this role I was responsible for direct leadership of an international team of Systems, Software, and Electrical Engineers, as well as domestic and international subcontractors. Beyond personnel, I was also accountable for financial and schedule performance, maintaining Earned Value metrics within 5% of plan.In addition to the deliveries focused on the customer, this period also saw a significant maturity of my leadership skills. Mentoring junior engineers, facilitating difficult administrative tasks, and reacting to both business expansion and contraction were all areas of growth during this time.

Cedar Rapids, Iowa, Us

Focusing on the needs of flagship airline customers, my assignment in this period was as an Airline Applications Systems Engineer. In this role I was responsible for requirements definition, test case generation and execution, and overall customer coordination for development needs within the company. Meeting these needs required working with cross-functional Engineering teams, developing unique requirements for a multi-customer product line, and maintaining a development-focused schedule on behalf of the airline customer. At launch, I was responsible for on-site coordination of Entry Into Service for the airline, training cabin crew and maintenance crew during live airline operations.

B.S., Computer Information Systems, Business

Certificate In Management For Technical Professionals, Business Administration And Management, General