-Direct the On-boarding Division.-Manage a team of 3 lease and contract specialists-Report directly to the Executive Vice President.-Direct operations and training of our Agency Division.-Analyze KPI metrics for both Divisions to ensure that all goals are achieved.

Managed a fleet of 20-25 open deck units. I fostered relationships with the drivers and ensured they had what they needed to continuely deliver on time.

-Manage both customer service and operations with 4 major accounts: GE, Deere, EMD, Bombardier -Act as a liaison to customers for the operations team.-Generate reports and spreadsheets upon request. -Ensure timely pickup and delivery.-Increase sales by providing great customer service and awareness of the customer's needs.-Price open deck and van lanes for customers, both Domestic and International.-Report directly to the Executive Vice President.-Help manage our new start up division focusing on Agent.-Managed company trailer inventory for Canada, Mexico and The United States

-Handled daily operations for individual agents for our Logistics Support Division. -Assisted in pricing for agents and facilitated customer contacts.-Trained agents on how to use our TMS system.-Created a video dictionary for training purposes that are distributed to all new offices.-Analyzed our KPI metrics set up to benchmark where the agents stand financially. - Assisted the agents with analyzing our KPI's set to measure our Owner-Operator health

-Provide capacity procurement services by developing good working relationships with transportation providers-Solicit and maintain outside carrier capacity to fulfill client requests-Negotiate rates with outside carriers to support margin goals-Book, manage and execute freight offerings with transportation providers-Maintain a high level of outbound call volume-Administer carrier profiles, compliancy and tariffs-Resolve carrier complaints to ensure vendor satisfaction-Assist Customer Service Representatives and Logistics Managers whenever and however needed-Meet or exceed set employee Key Performance Indicators

-Applying Statistics and Data Trends -Regression Analysis software for the financial industry.-The goal is to assist consumers to make better financial decisions for their portfolios based on this software-Currently consulting to apply Step-Wise regression to analyze stock trends.-Take numbers and be able to analyze certain trends and pick out sets of data that help answer questions.

-Increased restaurant and store sales by 35%-Decreased bar loss by creating a unique tracking software package.-Created a social media advertising strategy that brought new customers in-Optimized both the food and bar menu for maximum profit.-hired new staff members to increase efficiency.

-Quick learner; currently managing sales, logistics, operations management, and customer service. -Able to build relationships quickly and generate buy-in for my ideas.-Responsible for all of the IT, Marketing, and Sales. This is including online sales from various marketplaces including amazon. -Increased worker productivity and increased plant efficiency -Walked Boetjes through 3 price increase negotiations with 100 percent success.-Able to build new customer bases that did not previously exist by finding ways to increase awareness and demand for the product. -Designed and executed a marketing strategy that increased awareness by over 250%.-Maintained social media presence by creating a Facebook page -Created a daily post campaign with pictures, recipes, and targeted audiences.-Connects stores with customers driving sales -Increased public relations-Set up special gourmet dining experiences featuring Boetjes Mustard at local restaurants with an exclusive menu.-Set up a newspaper advertising campaign that reaches 100,000+ people every day.

-Collaborated a presentation in a small group expanding on marketing research, analyzing results, andmaking targeted recommendations on specific marketing and advertising strategies.-Presented a comprehensive marketing and advertising campaign to senior management. (President, Secretary, Human Relations Director, Treasurer.)

-Promoted from swim lessons and stroke development to Assistant Coach.-Skilled in public speaking and creating and delivering professional presentations.-Able to work as a team to maximize everyone’s development and success.

~Seasonal~-Patient; taught swim lessons to children. Self motivated and organized.-Competitive personality with a strong desire for individual and team success.