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Andrés Angel C. is listed as L2 Customer Support Engineer at Trilogy, a company with 718 employees, based in Argentina, Argentina, Argentina. AeroLeads shows a matched LinkedIn profile for Andrés Angel C..
Andrés Angel C. previously worked as L1 customer support agent at Trilogy and Monitoreo de canales at Swiss Medical Group.
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Andrés Angel C. is a L2 Customer Support Engineer at Trilogy. They possess expertise in microsoft office, microsoft sql server, windows server, sap, english and 6 more skills. They is proficient in Japanese and English.
Listed skills include Microsoft Office, Microsoft Sql Server, Windows Server, Sap, and 7 others.
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A career timeline built from the work history available for this profile.
Thanks to an exceptional performance, I advanced to the role of L2 Customer Support Engineer. In this role, I manage escalated tickets and being ultimately responsible for the resolution of whichever issues needed addressing.
As a member of a global team, I provided technical support for diverse software products, handling escalated tickets and resolving complex issues for customers worldwide. Acting as a customer advocate, I identified and addressed configuration conflicts and bugs, ensuring seamless functionality across Aurea, IgniteTech, and GFI products.
Implementación y monitoreo de infraestructura y aplicaciones.Ejecución de procesos, backups e implementaciones.
Atención telefónica y remota a usuarios en inglés y chino mandarín.Resolución de incidencias técnicas.
Instalación, migración, configuración y soporte técnico nivel 2 de Backup Exec(ex Veritas) y sus agentes remotos.Resolución de problemas y configuración de unidades de almacenamiento y deaplicaciones
Monitoreo y supervisión de backups y restores a nivel global a través de la consola Commvault (Simpana).Definición y ejecución de políticas y procedimientos.Soporte a usuarios a nivel global.
Other employees you can reach at trilogy.com. View company contacts for 718 employees →
Gayan Weerakoon
Colleague at Trilogy
Nuwara Eliya District, Central Province, Sri Lanka, Sri Lanka
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AG
Ahsan Gondal
Colleague at Trilogy
Mandi Bahauddin District, Punjab, Pakistan, Pakistan
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QA
Qasim Ali
Colleague at Trilogy
Lahore, Punjab, Pakistan, Pakistan
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MH
Maranda Hawkins
Colleague at Trilogy
Bedford, Indiana, United States, United States
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AT
Acquisitions Trilogy Inc.
Colleague at Trilogy
Austin, Texas, United States, United States
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TB
Tory Berry
Colleague at Trilogy
Findlay, Ohio, United States, United States
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OI
Osakue Iyawe
Colleague at Trilogy
Nigeria, Nigeria
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PD
Pratyush Dhanuka
Colleague at Trilogy
Hyderabad, Telangana, India, India
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JR
Jack Rob
Colleague at Trilogy
Harrison, Michigan, United States, United States
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BM
Bharat Mistry
Colleague at Trilogy
United Kingdom, United Kingdom
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Quick answers generated from the profile data available on this page.
Andrés Angel C. works for Trilogy.
Andrés Angel C. is listed as L2 Customer Support Engineer at Trilogy.
Andrés Angel C. is based in Argentina, Argentina, Argentina while working with Trilogy.
Andrés Angel C. has worked for Trilogy, Swiss Medical Group, Avaya, Symantec, and Cargill.
Andrés Angel C.'s colleagues at Trilogy include Gayan Weerakoon, Ahsan Gondal, Qasim Ali, Maranda Hawkins, and Acquisitions Trilogy Inc..
You can use AeroLeads to view verified contact signals for Andrés Angel C. at Trilogy, including work email, phone, and LinkedIn data when available.
Andrés Angel C. is listed with skills including Microsoft Office, Microsoft Sql Server, Windows Server, Sap, English, Linux, Active Directory, and Windows.
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