Now in its 20th year, ISM provides world-class business development and strategic advice to interactive entertainment clients through its global team of business professionals. With operations in Europe, Asia and the U.S., the firm has negotiated nearly $1 billion dollars in advances to date. ISM takes pride in its values of teamwork, integrity, service and long-term relationships having represented some of the biggest names in game development. Learn more about ISM and its agents at www.ism-agency.com.

• Hands-on oversight of the daily operations, from minority investments to acquisitions, to successfully secure talent. • Expert direction and guidance of Internal Service teams, which include developing and capturing new business opportunities to successfully achieve quarterly goals. • Administration of licensing and third-party deal procurement activities to fill the organization’s content portfolio.• Establishment and supervision of the Publishing Team, from the ground up, to handle the successful launch and management of 12 online multiplayer games

• Full management of corporate P&L, external partner relations, staff recruitment strategies, routine competitive product analysis, and key performance metrics assessment to identify future product and service opportunities for improvement. • Active engagement in the negotiation of complex contracts. • Strategic administration of product development operations, including establishing product release schedules, evaluating new products, conducting forecasts, and formulating and implementing product line pricing strategies.• Organization of operations within the Publishing Division to maintain high client retention and streamline revenue growth without compromise to high quality service, which involved directing numerous teams:— Marketing Team on public relations, event management, user acquisition, and brand management— Community Relations Team in managing user engagement and media content— Product Management Team in handling data analytics and product management activities— Quality Assurance and Customer Service teams in ensuring consistent delivery of exceptional service and experience to all customers

• Provision of expert direction to the Production Team, which included product, community, and quality assurance managers to oversee all aspects of the product development process, and deliver new titles and existing title content updates to the European and North American markets.• Successful transformation of the Star Trek Online from a subscription business model to free-to-play, increasing revenue by more than 300%• Active involvement in the launch of the company’s first third-party product FPS game, Blacklight Retribution

• Expert supervision of a 40-person Product Development Team in managing all aspects of the product, including establishing timelines and formulating strategies for successful deployment. • Key input in the development of requirements for stakeholders, as well as schedules and responsibilities for Art, Design, and Engineering teams. • Collaboration with team leads to determine and resolve potential issues. Generated and submitted weekly project status reports to executive management and stakeholders.• Proactive participation in the transition of the company to an Agile framework

• Direction and guidance of team of 2 designers, 2 onsite Quality Assurance Team members, and 10 programmers, which included assigning and overseeing daily tasks and schedules. • Remote management of the Art and Animation departments to maintain proper asset creation. • Strategic partnership with designers, executive producers, and third-party producers to gather game and molding requirements. • Keen assessment and evaluation of current processes and methodologies. • Preparation and submission of status reports on current game episodes to the chief executive officer, executive producer, and project stakeholders.

• Oversight of a team of nine content programmers, which included assigning and overseeing daily tasks and schedules. • Fulfillment of point of contact role between the creative director, quality assurance, producer, and Content Programming Team. • Execution of feedback process on gaming features and mechanics.

• Astute supervision of a small team in developing a single-cycle version of the Commodore64 emulator, as well as in making sure that game titles were compatible and the emulator was bug and glitch free. • Implementation of emulators for client applications, including Commodore64, Arcade, Atari2600, Intellivision, Sega Genesis, 32X, Game Gear, PSX, and Neo Geo.