Andy Chan Email & Phone Number

Multi-Channel DTC Subscription based E-commerce & Operations• Designed and implemented the company's Shopify product catalog and subscription capabilities through our partner Awtomic.• Effectively collaborated with cross-functional teams, including operations and marketing to achieve significant growth. Increased revenue and improved customer satisfaction through collaboration and innovation.• Integrated the company's website with its various 3PLs using API services from Package Bee and other technology providers such as Linnworks and Skubana.• Partnered with a web development agency as a key contributor to a brand refresh and website re-platforming from WordPress to Shopify. The result was a more engaging, informative, and user-friendly website.

Amazon Seller Central 3rd Party Marketplace Execution and Strategy• Product Page Optimization • Sponsored Brands & Products Campaign Management • APlus Content Creation• Results Achieved: Amazon Top Seller Status & over 10,000 Reviews from scratch to Category Leader.Google Adwords Campaign Management• Conversion Funnel Segmented Campaign Design - Branded | Category | Competitor• Keyword Research & Negative Keyword Maintenance• Campaign Budget Strategy - Managed a high six figure per year Google Adwords account• Google Shopping - Multi-Tiered High and Low Conversion design

Built an eight figure Global Direct to Consumer E-commerce business with YOY growth.• Owned the key relationship with our partners at eBay.• Built an extensive affiliate network responsible for driving 50% of our site traffic based on a pay per performance advertising model.• Created and maintained a multi-platform E-commerce operation that reached retail, wholesale, international and employee benefits shoppers.

• Daily E-Commerce Operations• New Employee Training• Sets best practice protocols and checklists• Maintains status reports on all D2C platforms• Key Relationships holder with Strategic E-commerce Partners• Affiliate Channel Program management• Drives new E-Commerce initiatives to integration (platforms, tools, programs) • Inventory Management• Vendor Analysis• Coupon Strategy

• Email Newsletter campaigns • Site merchandising• Collaborate with Web Developers and Designers on site feature layout and user interface• Team with Marketing and Product Teams on E-commerce promotions for existing products, product launches and events• Manage Loyalty and Retention programs• 3rd Party Marketplace Program Management• Apple MFI Site Compliance

• Product Page Creation• Product Navigation Categorization• Site Audits• Cross Sell Merchandising• E-tailer Content Syndication

Psychology

Education record