Dynamic Operations Management professional with 10+ years of expertise in various areas of the Global Information Technology industry. Encompasses a passion for technology with the ability to deliver operational excellence, performance efficiency, cost optimization, and security. Senior Director | IT Operations Management Email: andy-chiang@outlook.com Excels in business objectives and structures processes, with the ability to inspire teams to achieve operational excellence. Adept in service establishment and global deployment, as well as enterprise merger & acquisition integration. Proficient in establishing IT services with innovation, project management, and consensus-building to deliver commitments with integrity. Established in new technology adoption and the utilization of DevOps methodology. Skilled in team culture change, project management, and employee skills development. Experience in developing policies and procedures in addition to implementing change management and service request systems. Proficiency in implementing hybrid cloud and on-premise solutions. Well versed in managing global mergers & acquisitions as well as divestiture activities to integrated platforms.CORE COMPETENCIES:• IT Policies & Procedures• Security Compliance• Mergers & Acquisitions• Network Infrastructure • Computing Standards Deployment• Agile DevOps Methodology• Project Management • Technical Knowledge • Strategic PlanningACCOMPLISHMENTS:~Transformed teams utilizing Agile DevOps methodology and hybrid Cloud virtualization/containerization CI/CD mindset.~Achieved substantial operating and capital cost savings as well as improved security and redundancy by implementing global connectivity and collaboration solutions. ~Attained business proficiency by implementing hybrid cloud and on-premise solutions.