Andy Chiew Email & Phone Number

Mississauga, Ontario, Canada

Manage a portfolio of clients with direct reports by providing leadership, training and mentorship to analysts to ensure their time is managed effectively and deliverables are within SLA's.Understand contractual agreements and the performance measures to ensure operations metrics to meet or exceed set results.Manage major projects in collaboration with.

Etobicoke, Ontario, Canada

Managed implementation projects for new clients or assisting existing clients with mergers or acquisitions by analyzing clients HR needs to develop an understanding of the technical / business aspects of an implementation project in order to effectively manage aspects of project and resources, determine optimal setup, auditing client data and importing.

Toronto, Canada Area

Works with the Project team and external consultants to update systems, streamline processes and implement innovative ways to manage the Pension and Benefits systems.Deliver and owned specific project outcomes that are aligned with the overall project including cost, timing, deliverable and scope objectives using Agile project methodology.Proactively.

Toronto, Canada Area

Lead analyst on plan design updates and legislative updates for multiple clients (Traditional and Flex Plans)Developed end to end SOP's providing test plans and reviewing ongoing processes.Manage off shore resources to meet day to day deliverables and ad-hoc projects.Senior analyst during annual enrollment, year-end processing and reporting for ongoing.

Toronto, Ontario

Identify process improvement opportunities by identifying issues, process delays, and quality problems with recommended solutions. Provide training and mentor-ship to junior members and peer review of ongoing deliverables. Accomplishments: Provide training and support for offshore resources. Developed end to end SOP's providing test plans and reviewing.

Toronto, Ontario

Coordinate audit of databases to ensure client data accuracy. Process Payroll, Carrier, HRIS, Premium and deliverables.Lead team of 3 to 4 persons in business as usual client projects. Manage leave status for non-active members (Maternity leave, STD, LTD, ULA etc.)Accomplishments: Streamlined payroll, direct billing and HRIS processes for Multi Employer.

Toronto, Canada Area

Performed audit and reconciliation for benefits and pension premiums. Validated pension calculations performed by the current service provider. Compared member entitlements to historical values and make adjustments as needed. Detailed required discrepancies and adjustments and made recommendations based on reconciliation analysis. Accomplishments: Assisted.

Windsor, Ontario

Primarily responsible for the underwriting, management, and profitability of assigned credit files in compliance with banking standards. Prepared personal wealth analysis and balance sheets for individuals seeking loans and mortgage financing. Maintained strong client relationships through proactive financial advice designed to satisfy the clients. total.

Scarborough, Ontario

Analyzed the risks of clients to ensure low risk, yet yield high profitability to the bank while concurrently satisfy client needs. Presented a business case to the manager to assist families in achieving their dream home successfully insuring the client maintains ties with RBC.