Andy Chong Email & Phone Number

Singapore

IT Management- Build a global IT department from scratch, training and equipping the team to provide 24x7 follow the sun IT support- Lead and successfully setup a new IT management system (Azure AD, Microsoft intune, Windows ATP and Apple Business Manager)- Champion office and operational efficiency by successfully implementing Jira IT service desk- Achieve cost efficiency by optimizing hardware and software subscriptionCompliance- Appointed the Management Representative for ISO27001 and completed 1 full cycle of recertification audit- Appointed the DPO for APAC- Reinforced security compliance by implementing and enforcing security policies across all offices globally.

Singapore

IT Management & Cloud Engineering- Promote smooth operations of data centers (AWS, Azure and STT) through building a new cloud operations team with members across Singapore, Malaysia and Indonesia. - Champion office and operational efficiency by successfully implementing Sharepoint, Jira and Microsoft Team Landline calling across all departments within the APAC office - Lead and successfully setup new cloud hosting on Microsoft Azure in conjunction with a new version of the Unit4 HR softwareCompliance- Lead and achieve ISO9001, ISO27001 and ISO27017 certification as the appointed Management Representative for ISO9001 and ISO27001- Appointed the DPO for APAC and lead the achievement of the Singapore Data Protection Trustmark (DPTM) for the organization

Singapore

- Lead and successfully setup new cloud hosting on Amazon Web Services and transforming the cloud to multi locations across 2 different data centers providers (AWS and STT)- Reinforce operations resilience by moving all internal workload to cloud- Champion office and operational efficiency by successfully implementing OpenVPN, GoToAssist, Sangoma VOIP and migration to MS Outlook 365 and MS Teams- Reinforce company success through efficient management of multiple vendors with different functions

Singapore

- Lead and successfully setup the first cloud hosting for Unit4 using STT and Gsuite- Provide end user support and wintel and database Administration (folder permissions, creating/modifying of AD accounts, creation of exchange mailbox, patches and upgrades, SQL tuning and maintenance)- Promote interoffice collaboration by successfully implementing Skye for business as a collaboration tool across all departments within the APAC office- Enhance operations resilient by successfully virtualization of all internal IT systems workload and periodic maintenance of various networking equipment

Singapore

- Provide end user support and troubleshooting for MS Office suite, bloomberg and FX Trader software to users in Singapore, Malaysia, Hong Kong, China and Australia.- Perform change management request task on Wintel system (folder permissions, creating/modifying of AD accounts, creation of exchange mailbox)- Knowledge in BMC Remedyforce IT Service Management System

Singapore

- System administration for windows server and MS Exchange- Provide end user support and troubleshooting for MS Office suite, hardware and other software issues- Assist the IT manager in defining new process and security policies which contributed to the company success for ISO9001 certification

Bachelor In Business (Computing) With Distinction, Computer/Information Technology Administration And Management

Diploma In Information Technology

Gce ‘O’ Levels