Andy Wong Email & Phone Number

Portland, Or, Us

• Set up and improve the Salesforce database. • Implement data entry strategy, data migration/batch upload, clean up and standardization of data, including report creations. • Recommend steps to integrate the Salesforce to its fullest functionality, thus stream-lining administrative work. Creation of procedures and training of staff to utilize the data by enabling self-service reporting.• Manage and implement project utilizing data to inform and support the organization donor strategy. • Provide Database Administration and development expertise during the implementation as well as during the stabilization and optimization phases.• Support System Administration including page layouts, field additions, permissions, enhancements and bug fixes. Assist in troubleshooting and resolving technical issues.• Perform light development, work closely with and support business SMEs who are empowered to perform customization.• Create and coordinate training to ensure data quality and standardization enabling self-service reporting for user consumption. • Analyze requirements and designing solutions that are achievable, maintainable and consistent with customer expectations and architectural principles.

Santa Clara, California, Us

Coordinate/Lead upgrade activities, production support and manage resources to develop, test, and implement complex projects that involve multiple applications, sites, and stakeholders. • Rewarded for leading SAP open hub upgrade involving extract and data conversion, including converting EDW legacy ETL, reducing maintenance cost and facilitating future growth for SAP HANA implementation. • Coordinated training and implemented data quality monitors reducing major incidence by enabling pro-active data quality monitoring before passing it on to downstream applications for user consumption. • Created/customized and effectively structured hands-on Ab Initio code development training plans with senior developers using live projects to train new developers. • Performed vendor negotiations, contract/agreement approvals, and coordinated logistics to ensure contractors on-boarded smoothly which resolved a critical resource shortage for multiple project teams.• Functioned as a team member of Teradata Operations rep and participated in Teradata encryption technical research, and decision making in adopting a practical solution for security risk avoidance.• Motivated and directed 5 to 12 application developers and contingent workers across different sites with management responsibilities. Successfully developed a high-performance team through servant leadership by providing clear communication, a collaborative attitude, and commitment to shared goals.• Represented Enterprise Applications Development (EAD) and major contributor to resource planning and allocation for Plan.

Santa Clara, California, Us

Coached personnel, providing technical expertise and instructions to progress and complete projects and/or maintenance. Developed new subject areas/databases based on business requirements determined through multiple stakeholders.• Awarded for successfully leading and coaching tech leads owning different databases, tables and stored procedures by subject areas to ensure the same standards and procedures are adhered when implemented Capital Re-platform program.• Supported and awarded for replacement of Mainframe, including design and creation of new interfaces for the data warehouse, coding, and testing new applications that enabled enhanced customer service and productivity.• Led the training, transitioning and outsourcing of production support writing training guides and support manuals for the interfaces and processes for troubleshooting that enabled quicker resolutions.• Analyzed and provided solutions that reduced number of databases needed for material master data from BI benchmark including fixing infrastructure issues. Brought team together and went above and beyond in building the test environment.• Successfully drove enterprise cross team meetings and streamlined development efforts of multiple projects. Communicated and worked closely with other teams to pave the way for the projects to be successful.

Santa Clara, California, Us

Coordinated application owners, business units, and stakeholders of the data warehouse with the workflow evaluation and implementation. Provided database administrative leadership and approval to assigned architects, analysts and developers throughout project life cycles. • Awarded for the development, coordination and implementation of the Data Warehouse NW Pipeline Consolidation which eliminated duplication.• Managed SQL Server 6.0 and 7.0 conversion to SQL Server 2000 testing and running in parallel with existing servers to avoid future risk of long unplanned downtimes reducing maintenance with improved data quality and integrity.