Andrew Burke Email and Phone Number

• Collaborate with management to support running of store in a high pressure environment.• Manage department, analysing weekly reports, conducting SWOT analysis to utilise space and maximise profit. • Organise and lead team of retail assistants by setting daily tasks and monitoring progress.• Training retail assistants into their roles by leading inductions and employee presentations. • Oversee shop floor and till area throughout the day.

• Joined HR team to assist with day-to-day tasks, such as creating employee rosters, answering phone calls and emails, absence protocol and complying with GDPR.• Assisting with on-boarding of new retail assistants, educating new colleagues in work procedures through participating in inductions.

• Drove sales in department by maintaining the floor and filling out stock. Assisted customers with their shopping experience on the floor and at tills.• Supervised retail assistants as they received till training, providing assistance when required and ensured that Penneys’ policies and standards were met.• Displayed excellent attention to detail and gave outstanding customer service.

• 3 month contract.• Collaborated with cross-functional teams to streamline supply channels and reduce backlog of requests.• Implemented a master lead time spreadsheet for incoming parts, greatly improving efficiency. • Conducted supplier performance evaluation for Q1 and Q2 2022 and presented results to management. Showed strong work ethic and presentation skills.

• Operated efficiently during intense workload. Showed own initiative and willingness to overcome obstacles.• Was given additional responsibility, such as opening and closing the premises and taking stock.

• Worked with Operations Manager and alone to prepare for CCD’s yearly event, Cork Craft Month.• Assisted in event organisation, in person and online.• Managed WordPress website and social media platforms. Provided exceptional customer service for e-commerce section, resulting in positive customer reviews.• Demonstrated excellence in copywriting, creating a brand voice, writing engaging emails, press releases and social media posts. • Increased engagement by 20% compared to the… Show more • Worked with Operations Manager and alone to prepare for CCD’s yearly event, Cork Craft Month.• Assisted in event organisation, in person and online.• Managed WordPress website and social media platforms. Provided exceptional customer service for e-commerce section, resulting in positive customer reviews.• Demonstrated excellence in copywriting, creating a brand voice, writing engaging emails, press releases and social media posts. • Increased engagement by 20% compared to the previous year. Praised for copywriting skills. Show less

• Began as contributor in September 2018, progressed to staff writer and then head of the Entertainment section of the publication. • Wrote articles frequently and managed a team of writers, editing their work and training them to improve their writing and confidence.• Scouted for contributors and edited their work.• Managed emails and aided social media growth. • Consistently delivered high-quality articles, leading to the Entertainment section becoming the most popular on the… Show more • Began as contributor in September 2018, progressed to staff writer and then head of the Entertainment section of the publication. • Wrote articles frequently and managed a team of writers, editing their work and training them to improve their writing and confidence.• Scouted for contributors and edited their work.• Managed emails and aided social media growth. • Consistently delivered high-quality articles, leading to the Entertainment section becoming the most popular on the website and social media platforms in 2019/2020. Show less

• Seasonal work. • Followed orders sufficiently under heavy pressure with the kitchen staff during busy holiday period. • Was offered and accepted more work the following Christmas in 2019.