Customer Success Manager
Sep 2022 - Nov 2024
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Andy Dowson Email & Phone Number
QA Consultant - Customer Success Manager
1 work email found
@googlemail.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 86%
Role
QA Consultant - Customer Success Manager
Location
Peterborough, England, United Kingdom
Who is Andy Dowson? Overview
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Andy Dowson is listed as QA Consultant - Customer Success Manager based in Peterborough, England, United Kingdom. AeroLeads shows a work email signal at googlemail.com and a matched LinkedIn profile for Andy Dowson.
Andy Dowson previously worked as Customer Success Manager at Epam Systems and Head Of Quality Assurance at Monterosa. Andy Dowson holds Lean Competency, Lcs Level 1C from Cardiff University / Prifysgol Caerdydd.
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Profile bio
About Andy Dowson
I am an experienced Customer Success Manager / Technical Consultant with a wealth of multi-disciplinary IT experience in Software Testing, Quality Assurance and Project Management. I have a proven record of service delivery which has covered a diverse background in web, desktop and mobile technologies across functional, usability, load, localisation and security testing projects from start-ups through to blue chip clients using some of the latest testing techniques. Good communicator at all levels, including technical, project, programme, and business.I can assist in the following QA areas:► Test Strategy/Process definition► Test Plan definition► Test approach► Test Management including Offshore test teams► Test Consultancy► Test Audits► Functional & Non-functional testingExpertise:► Crowdsourcing ► Agile, Waterfall, V-model► Microsoft Office, OpenOffice► Windows, Mac OS X, iOS, Android, Windows Mobile► Leading teams of test analysts, onshore and offshore testers through all test phases► Liaising with stakeholders, project/programme managers, and development teams► Test planning and process design/initiation/improvement► Estimating timescales and scheduling test resources► Test progress meetings and reporting to all levels of management► Defect management processes► Conducting, coordinating and leading peer reviews► Business requirements/functional/technical analysis and static testing► Identification of test environments* LION * I am an open networker dedicated to building my network, and I accept all LinkedIn invitations. Connect with me on LinkedIn using andydowson@live.comSpecialties: ► Crowdsourcing► Innovative & Pragmatic Solutions► Test Management► QA Management► Project Management► Team Management► Offshore Management► Leadership► Mentoring► Agile Methodologies► Test Strategy & Planning► Business Strategy► Risk Analysis
Listed skills include Testing, Agile Methodologies, Test Management, Test Planning, and 46 others.
16 roles
Andy Dowson work experience
A career timeline built from the work history available for this profile.
Head Of Quality Assurance
Dec 2021 - Sep 2022
Qa & Test Manager
Jun 2021 - Mar 2022
Founder
Andow Travel is an independent travel agent with access to the best deals available, working with only ABTA and ATOL protected partners.No matter what your travel needs are, speak to Andow Travel to book your dream holiday today
Sep 2020 - Jan 2022
Gdpr Data & Compliance Champion
Oct 2017 - Apr 2020
Test Manager
Nov 2016 - Apr 2020
Founder & Director
Coradex Ltd
Test ManagementBusiness ConsultationMarketingWeb HostingWeb DesignPrint DesignLogo DesignSearch Engine OptimizationTechnical Support and consultationProject Management
Jan 2013 - Nov 2016
Technical Consultant
Applause is the leader of in-the-wild software testing services. They have assembled an on demand, global community of 250,000+ testers in over 200+ countries & territories who provide a full range of software testing services such as functional, usability, load, localization and security across all platform types under real world conditions for both large and small businesses.Technical consultant responsible for actively driving and managing the technology evaluation stage of the sales process, working in conjunction with the inside sales SMB team as a key technical adviser and product advocate throughout the SLC for all products and services.
Mar 2014 - Jun 2015
Community Project Test Manager
Managing service delivery for a range of EMEA clients including MET Office, BBC, ITV, Virgin, BMI, News International to name a few, providing testing services via crowd sourcing.Key responsibilities include:Communicating directly with clientsEstimating costs and delivering to budgetDelivering to deadlinesAssisting with pre-sales technical queries Managing multiple test cycles simultaneouslyManaging multiple test teams simultaneously
Aug 2010 - Dec 2014
Seconded To Applause As Project Test Manager
Managing service delivery for a range of EMEA clients including MET Office, BBC, ITV, Virgin, BMI, News International to name a few, providing testing services via crowd sourcing.Key responsibilities included:Communicating directly with clientsEstimating costs and delivering to budgetDelivering to deadlinesAssisting with pre-sales technical queries Managing multiple test cycles simultaneously
Aug 2010 - Oct 2013
Software Quality Assurance Test Engineer
Johnston Press
Dec 2007 - Aug 2010
Internet Manager
T & R Direct
Mar 2007 - Dec 2008
Creative / Technical Director
Westminster Wholesale Ltd
Sep 2007 - Oct 2007
Sales Executive
Webevents Ltd
Jul 2006 - Mar 2007
Manager Designate
Rainbow Foodstores
Apr 2006 - Jul 2006
Deputy Manager
Tm Retail
Jun 2005 - Apr 2006
3 education records
Andy Dowson education
Lean Competency, Lcs Level 1C
Iseb Foundation, Software Testing
Parity Training, London
Education record
Orton Longueville Secondary School
FAQ
Frequently asked questions about Andy Dowson
Quick answers generated from the profile data available on this page.
What is Andy Dowson's role at their current company?
Andy Dowson is listed as QA Consultant - Customer Success Manager.
What is Andy Dowson's email address?
AeroLeads has found 1 work email signal at @googlemail.com for Andy Dowson.
Where is Andy Dowson based?
Andy Dowson is based in Peterborough, England, United Kingdom.
What companies has Andy Dowson worked for?
Andy Dowson has worked for Epam Systems, Monterosa, Jpimedia, Andow Travel, and Anglian Water Services.
How can I contact Andy Dowson?
You can use AeroLeads to view verified contact signals for Andy Dowson, including work email, phone, and LinkedIn data when available.
What schools did Andy Dowson attend?
Andy Dowson holds Lean Competency, Lcs Level 1C from Cardiff University / Prifysgol Caerdydd.
What skills is Andy Dowson known for?
Andy Dowson is listed with skills including Testing, Agile Methodologies, Test Management, Test Planning, Quality Assurance, User Acceptance Testing, Software Quality Assurance, and E Commerce.
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