As the owner of a training and development enterprise, my core mission is to uplift organisations by instilling excellent customer service skills. With a rich background spanning over three decades, my expertise lies in tailoring and delivering programmes that empower personnel to enhance every customer touchpoint. Our approach has consistently fostered customer loyalty and organisational success for my clients.At People 1st International, our team excelled in building partnerships and advancing new business development within the visitor economy. By focusing on sector progression and retention, we facilitated the design of vocational education programmes that are responsive to industry needs. This experience has honed my ability to identify and nurture new revenue streams, ensuring sustainable growth for the businesses we serve.
Listed skills include Management, Sales, New Business Development, Business Planning, and 22 others.