Andrew Taylor Email & Phone Number

Kettering, England, United Kingdom

Subscription sales and operations management with thedrum.com responsible for partnerships, corporate sales, and client relationship management and hands-on with strategy and product development for The Drum Plus, a premium digital subscription service.

London, England, United Kingdom

eCommerce business start-up with www.getsoled.com. Creating and managing an ecommerce website, managing suppliers, sourcing products, developing sales channels, product fulfilment, product and content marketing and engaging third party providers including digital agencies.

London, England, United Kingdom

Product consultancy leading to new business development for US digital service company expanding into UK and Europe.

Market Harborough, England, United Kingdom

The provision of excellence in customer service is critical in my role, achieved by a detailed understanding of the needs and challenges of our publisher partners and the wider publishing industry. I have a responsive “can do” attitude, attention to detail and a consultative approach.In my role at CDS Global I have responsibility for service delivery of subscription and product fulfilment to a portfolio of Consumer magazine publishing clients including Hearst Magazines UK and The Conde Nast Publications. Throughout my years at CDS Global I have had the pleasure of working with many consumer publishing clients of all sizes, helping, advising and supporting in achieving business objectives. I have responsibility for leadership, management and development of a team of Client Managers and Client Executives who manage day to day running of client accounts. I am responsible for setting annual budget targets and delivering on them with detailed analysis to support performance and regular forecasting. I am an active member of the senior management team working closely with the executive team in delivering company strategy and objectives.The day to day client service function involves close liaison and relationships with clients and internal departments that service back end functions, and a detailed knowledge of the working practices and processes including data processing, IT and web services, marketing services, business intelligence, contact centre, customer service, print and production.Always striving for excellence whilst ensuring that day to day operational functions are executed to deadline and high standard, I take a proactive approach to strategic partnership with clients including regular reviews of key metrics and trends and working together to present and agree new campaign and strategy ideas designed to maximise customer experience, new subscription acquisition and ensure customer retention is maximised.

Market Harborough, England, United Kingdom

Ba Hons, International Business & Marketing

Health Coach, Diploma

Using a range of specialist coaching tools and techniques, a Health Coach works with clients to set realistic goals that can easily be.

Certificate, Copywriting

Diploma, Diploma Of Higher Education In Direct Marketing

Btec Hnd, Business & Finance