Manager, Risk Services
CurrentDevelop, implement, evaluate and administer corporate risk management policies and procedures for company owned, leased, and managed hotels. Responsible for evaluating, maintaining and report distribution of RMIS and claims data, insurance & contractual compliance to 4,000 hotels in nearly 100 countries.Manage franchisee insurance compliance process as performed by the Risk Analyst function. Annual performance review & appraisal, guide workflow, initiate special projects, answer insurance coverage questions and educate the analyst.Monthly reconciliation & funding of TPA claim account balances in excess of $1M.Manage reporting and funding required by IHG's two Captives and SIR States.Responsible for Annual Captive & Casualty Program Audits.Assist in annual renewal and negotiation of IHG's global property, casualty, & executive liability insurance programs.Assist in annual insurance premium budgeting and allocation for internal business units and hotels.Provide ongoing technical support and annual comparative analysis to IHG's business units with a focus on contract review, claim data and insurance compliance.Review, negotiate and approve amendments to contract provisions.Responsible for compiling and analyzing financial, accounting and risk management data through various inter-company departments and worldwide offices.Collaborate with Legal Department on pertinent claim matters.Update the Legal, Internal Audit, HR & Franchise Administration Departments on current legal and market conditions affecting insurance coverage's or business processes.Work with Insurer's, TPA's and internal IT staff to set-up all corporate loss reports and reconciliation of claims data.Assist in developing, prioritizing and implementing strategic departmental objectives.Reduced department head count & substantially increased compliance percentage by improving workflow processes.