Andrés Garcia's Location
Spring, Texas, United States, United States
Andrés Garcia's Contact Details
Andrés Garcia work email
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About Andrés Garcia
With a wealth of experience as a seasoned product leader spanning 17 years, my strengths lie in effectively managing, launching, and scaling innovative B2C and B2B digital and physical products. Throughout my tenure, I have demonstrated a knack for optimizing user experience, streamlining customer journeys, and driving sales growth within challenging timeframes. My unwavering commitment revolves around transforming customer requirements into exceptional user experiences and profitable products.Over the course of my career, I have successfully overseen the complete product lifecycle, consistently achieving favorable out- comes through a focused development approach and precise execution of product strategies. To align these strategies with ambitious business goals and acquire nuanced market insights, I have adeptly applied various methodologies such as agile, waterfall, and scrum. The result of these efforts has been notable revenue growth and improved user experiences due to the optimization of product offerings.One of my core strengths lies in my ability to collaborate methodically with stakeholders, encompassing diverse perspectives and shaping strategic alignments that lead to sustainable achievements. In addition to overseeing product teams and managing existing products, I bring extensive experience in conducting market research and performing data-driven performance analysis.Beyond my proficiency in product management, I possess a solid understanding of relevant technologies, APIs, cloud solutions, and programming languages. I am well-versed in service-oriented architecture, microservices, and event-driven architecture. Building upon my foundations in product design, I navigate the complexities of data analysis, transforming product strategies into well-articulated business requirements.Throughout my career, I have embraced a hands-on approach, executing iteratively and effectively utilizing both qualitative and quantitative data to inform product direction and prioritization. My unwavering passion for technology, innovation, and delivering exceptional customer experiences has always remained at the forefront.I am passionate about contributing to meaningful projects and driving innovation in the product management space. Let's connect and explore how my skills and experience can add value to your team or project. Feel free to reach out at ProductWizard11@gmail.com
Andrés Garcia Work Experience Details
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UsaaUsaaHouston, Tx, Us -
UsaaStrategic Staffing Solutions Apr 2024 - PresentDetroit, Mi, UsDuring my tenure at USAA as Senior Technical Product Manager, I led the multi-year Debit Card Management Platform initiative, transforming debit card portfolio management. I directed cross-functional teams in developing enterprise-wide payment solutions, ensuring regulatory compliance and operational efficiency. Managing the product backlog for multiple initiatives, I prioritized technical debt and compliance, significantly reducing financial risks.I integrated real-time processing capabilities into the payment infrastructure, enhancing transaction speed and reliability, which contributed to a 20% increase in transaction volume. I developed an innovative in-house datastore and implemented a Trusted Device Verification (TDV) system for Zelle transactions, improving security and reducing fraudulent transaction attempts by 50%.Key accomplishments include: • Product Lifecycle Management: Oversaw end-to-end lifecycle for high-impact initiatives, reducing time-to-market by 25% through Agile methodologies and cross-functional collaboration, improving operational efficiency and customer satisfaction scores by 15% • Debit Card Management Platform: Spearheaded API-driven payment solutions enhancing transaction speed and reliability, achieving a 40% increase in user engagement • API Architecture: Designed scalable API architectures ensuring payment system interoperability with high availability • Fraud Prevention: Implemented TDV for Zelle transactions, reducing fraud attempts by 50% and increasing transaction volume by 20% • Agile Leadership: Facilitated Agile ceremonies driving continuous improvement, increasing team productivity by 15%By establishing a data-driven decision-making framework using advanced analytics, I validated product investments and increased strategic initiative success rates by 40%. Through innovation and collaboration, I consistently delivered measurable outcomes while fostering a culture of continuous improvement. -
Lead Product ManagerLhr Media May 2023 - Apr 2024As Lead Product Manager at LHR Media, I drove product development and strategic initiatives for B2C and B2B eLearning platforms. I created an AI-powered LMS content recommendation engine that increased user engagement by 45% through personalized API integrations. Implementing Agile and SAFe methodologies improved delivery efficiency by 30%, while my strategic vision generated a 35% year-over-year (YoY) revenue growth.By instituting data-driven decision-making processes using advanced analytics, I achieved a 40% increase in new user acquisitions and a 25% improvement in customer retention rates. I orchestrated API-based solutions and Kafka messaging system integrations, enhancing data flow and system interoperability, which reduced transaction processing times by 30%.Collaborating with subject matter experts, I developed product strategies aligned with customer needs and organizational goals. This approach streamlined onboarding processes, reducing time-to-market by 20% and improving customer satisfaction scores by 15%. I optimized financial aspects of product development, ensuring cost-effectiveness through efficient budgeting and resource allocation.Key achievements include: • Mentored product managers on API management within Agile frameworks, fostering innovation that improved delivery efficiency by 30% • Developed strategic product roadmaps for eLearning platforms, driving 35% YoY revenue increase through targeted feature enhancements • Created custom Salesforce dashboards providing real-time KPI insights to guide strategic decisions • Led API and Kafka system integrations, reducing transaction processing times by 30% • Aligned product strategies with customer needs to enhance satisfaction and retentionThrough technical expertise, strategic vision, and cross-functional collaboration, I consistently delivered measurable business outcomes while driving innovation and operational excellence.
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Senior Digital Product Manager | Move Money | Payment SystemsCharles Schwab Jan 2021 - May 2023Westlake, Texas, UsManaged Multiple web and mobile products within the Move Money space, including ACH, Wires, Journals, Checks, Position transfers, Zelle P2P, mobile check deposit and bill pay. Owned the product roadmap, wrote and sized epics, created user stories, and managed their development in an Agile environment using both SCRUM and Kanban. Responsible for managing 3rd-party partners and ensuring delivered work and integrations met the product document requirements. Highlights include:• Created and drove all aspects required to bring new functionality to clients including the definition, creation, development, and implementation of the core mobile app solutions for: Check Deposit, Transfer Funds, and Bill Pay.• Served as the primary point of contact between our business and IT partners, ensuring that business requirements were thoroughly documented, and technical solutions were aligned with our business strategies.• Managed scope of work within the Agile Release Train (ART), defining the features, epics, establishing ACs for user stories, technical debt, and tracking and reporting any scope changes, along with new project estimations, discovery and decomposition sessions.• Managed the large-scale re-platforming of Schwab’s mobile app to provide the new foundation for the integration of Thinkorswim® TDA’s trading platform during Charles Schwab's acquisition of TD Ameritrade and for future initiatives.• Successfully integrated Thinkorswim® into Schwab's mobile app within a strict timeline, resulting in a seamless transition for 20 million accounts, resulting in $1.3 trillion in total assets moved to Charles Schwab's platform from TD Ameritrade.• Led the implementation of mobile deposit programs and mobile bill-pay applications amongst broker/dealer competitors and Online banks, resulting in 20% increase in mobile banking adoption and additional $5 million in annual revenue. -
Senior Digital Product ManagerDani Johnson Aug 2018 - Oct 2020San Antonio, Texas, UsManaged a team of 11 direct reports and led the vision, strategy, design, development, and launch of the responsive flagship web-site Danijohnson.com, encompassing LifeMap On-Demand SVOD platform, iOS/Android apps, and multiple eLearning products, establishing product vision, roadmaps, success metrics, and worked closely with engineering teams to implement product solutions. Highlights include: • Managed the strategic vision and roadmap for the Agile Release Train (ART), quantifying strategic goals and objectives, creating a comprehensive roadmap with well-defined milestones and deadlines, evaluating progress towards the objectives through KPIs and continuously monitoring the alignment of the roadmap with evolving business priorities.• Owned and managed the product backlog for multiple products, creating Epics, user stories, spikes, balancing risks and dependen-cies across multiple web and mobile platforms, ensuring alignment with the product strategic goals and user needs. • Led design thinking and Agile ceremonies, provided thought leadership on vision, strategy, best practices, and acted as the go-to resource for complex assignments. • Identified, prioritized, defined, detailed, and coordinated software features and requirements for E-Commerce products including customer-facing desktop website, and internal support tools as part of the DevOps team.• Led cross-functional alignment and solutioning, offering technical guidance and providing strategic thought leadership spanning from product strategy, roadmapping, requirements, KPIs, risk management, Agile/scrum methodologies and data analytics to serving as the go-to resource for complex assignments, leveraging my expertise as SME to address intricate tasks and challenges.• Led market trends research, conducting qualitative and quantitative analysis, product positioning, A/B testing and ongoing market research resulting in a 30% increase in revenue opportunities. -
Lead Digital Product ManagerLife Leadership: Financial, Professional And Personal Development Nov 2011 - Jun 2018Cary, North Carolina, UsManaged the entire product lifecycle, defining and prioritizing business and customer requirements. Collaborated with internal and external teams, including vendors and Embedded Finance Partners, to ensure that our products met revenue and stakeholder expecta-tions. Internally, worked with various teams to develop a comprehensive product strategy, encompassing customer journeys, user ex-perience, processes, risk controls, and success metrics. My goal is to create customer-centric solutions, focused on a mission driven area of financial literacy products and services that align with our financial objectives and compliance standards. Highlights include:• Led, managed, mentored, and coached two product teams, fostering a culture of innovation and excellence, shar-ing in-depth knowledge of company and industry methodologies, policies, standards, and controls.• Redesigned the Financial Fitness app's user interface with a focus on streamlining onboarding processes and intuitive navigation, resulting in a 50% reduction in user drop-offs during account creation and a 25% increase in user satisfaction scores.• Successfully managed the entire lifecycle of the TRACKER and SAVER app, including post-launch monitoring. The app was de-signed to track both personal and business expenses, create monthly budgets, provide year-to-date (YTD) reporting, enable data ex-port for tax purposes, allow users to attach pictures or receipts, and track driven mileage. • Managed strategic partnership with COUNTRYWIDE pre-paid legal services and led the development, API Integration and launch of legal services functionality within the Financial Fitness mobile app. • Spearheaded and implemented innovative product and service strategies, key performance indicators (KPIs), and plans to drive additional non-traditional revenue, through the monetization of legacy content. -
Senior Digital Product ManagerSignature Management Team Sep 2007 - Nov 2011Led end-to-end development of web and mobile (iOS and Android) applications, formulating a comprehensive product vision, strategy, and roadmap to collaborate seamlessly with both internal and external development teams, ensuring that we consistently deliver features that improve operational efficiency and communication. Responsible for ongoing research to make data-driven deci-sions to prioritize features, optimize performance, and enhance the effectiveness of multiple web and mobile applications. Managed the release process of web and mobile app updates on both iOS and Android platforms, ensuring a smooth release and actively moni-toring post-launch performance, user feedback, and app store reviews. Managed in-person and virtual teams, providing recommenda-tions for continuous improvement while adeptly managing multiple work streams and providing timely updates to leadership. High-lights include: • Led multiple design projects across various products and resolved complex design challenges at the product portfolio level, focus-ing on streamlining the processes, optimizing workflows, and eliminating bottlenecks for both, projects and respective teams.• Managed strategic partnership with INVISUS Cybersecurity risk management company and led the development, API integration and launch of cybersecurity, ID theft protection and credit monitoring app integration within the Financial Fitness mobile app. • Customized off-the-shelf inventory management software to align with TEAM's specific requirements, incorporating features like real-time inventory tracking, an order prioritization algorithm, and seamless integration with our custom sales platform.• Created and managed the product roadmap by conducting comprehensive user research and refined UX workflows of multiple plat-forms, resulting in enhanced usability, faster client payouts, and an improved overall user experience.
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Professional Touring & Studio Session Drummer/Music ProducerIndependent May 1996 - Sep 2007As a professional drummer, I am an accomplished and versatile musician dedicated to the art of rhythm and sound. With a profound passion for music, I've had the privilege of a multifaceted career, excelling both on stage as a live performer and behind the scenes as a meticulous music producer. Career Highlights:- Toured globally with prominent artists and bands, captivating audiences at renowned venues and festivals.- Contributed to the creation of chart-topping albums and singles, earning critical acclaim and industry recognition.- Collaborated with esteemed musicians, producers, and songwriters, fostering an extensive network within the music industry.- Produced, co-wrote, and recorded music for diverse projects, demonstrating adaptability across musical genres.- Continuously sought opportunities for artistic growth and innovation, pushing boundaries and expanding musical horizons.With a compelling blend of technical prowess, creative vision, and a deep-rooted love for music, I am dedicated to pushing the boundaries of rhythm and sound. Whether igniting stages with electrifying drum performances or crafting intricate musical compositions, my commitment to artistic excellence remains unwavering.
Andrés Garcia Skills
Product Management
Product Life Cycle
Cross Functional Team Leadership
Product Development
Project Management
Marketing
Marketing Strategy
Customer Relationship Management
Agile Project Management
Agile Methodologies
Scrum
Business Analysis
Social Media Marketing
Agile And Waterfall Methodologies
Multilingual
Entrepreneurship
Strategy
Start Ups
Mobile Applications
Business Development
Market Research
Analytics
Public Relations
Business Strategy
Strategic Planning
Web Analytics
Digital Media
Business To Business
Data Analysis
E Commerce
Sales Management
Microsoft Office
Microsoft Project
Google Analytics
Final Cut Pro X
Software As A Service
Java
Microsoft Excel
Microsoft Powerpoint
Html
Oracle Applications
Public Speaking
Leadership Development
Training
Team Building
Management
Team Leadership
Customer Service
Leadership
Sql
Andrés Garcia Education Details
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Miami Dade CollegeBusiness Management And Marketing
Frequently Asked Questions about Andrés Garcia
What company does Andrés Garcia work for?
Andrés Garcia works for Usaa
What is Andrés Garcia's role at the current company?
Andrés Garcia's current role is USAA.
What is Andrés Garcia's email address?
Andrés Garcia's email address is an****@****oud.com
What schools did Andrés Garcia attend?
Andrés Garcia attended Miami Dade College.
What skills is Andrés Garcia known for?
Andrés Garcia has skills like Product Management, Product Life Cycle, Cross Functional Team Leadership, Product Development, Project Management, Marketing, Marketing Strategy, Customer Relationship Management, Agile Project Management, Agile Methodologies, Scrum, Business Analysis.
Who are Andrés Garcia's colleagues?
Andrés Garcia's colleagues are David Martinez, Ebonee Debrah, Suzanna Rojas, Misha Molina, Becki Boyle, Kelly Pope, Perla Hall.
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