Andy Hunt Email & Phone Number

Bellevue, Wa, Us

Amsterdam, North Holland, Nl

-Procurement for hardware and SaaS applications for cost-efficient contracts -Building and maintaining external vendor relationships -Championed agile methodologies for sub-org’s projects-Process & Policy creation, and implementation-Performance reviews, compensation analysis, and career growth planning-Stakeholder communications-Distill technical information for training in collaboration with Learning & Development -Opitmised oboarding experience to streamline the ramp up time for new hires

Amsterdam, North Holland, Nl

- Procurement for hardware and SaaS applications for cost-efficient contracts- Building and maintaining external vendor relationships- Process & Policy creation, and implementation- Ensuring compliance within ISO, and SOC policy scope- Recruitment and team career development planning- IT operations roadmapping and planning- Project planning and execution- IT operations review and assessment- Internal stakeholder satisfaction- Manages company internal helpdesk- Analyse the business requirements of all departments to determine their needs- Analyse annual spend to be efficient

Chaumont-Gistoux, Walloon Brabant, Be

Vancouver, Bc, Ca

- Manage incoming requests and assign to appropriate team members - Project planing- Communicate continuously to stakeholders - Create, implement and update SLAs for the IT Helpdesk team- Review and test current hardware offerings - recommend upgrades for future growth- IT Software governance- Incident response and communication- Act in alignment with user needs and system functionality to contribute to organizational policy- Identify problematic areas and implement strategic solutions in time- Handle annual budget and ensure cost effectiveness- Analyze the business requirements of all departments to determine their technology needs- Advise to purchase efficient and cost effective technological equipment and software- Inspect the use of technological equipment and software to ensure functionality and efficiency- Identify the need for upgrades, configurations or new systems and report to upper management- Assist in building relationships with vendors and creating cost-efficient contracts- Communicate with stakeholders to understand their requirements- Design efficient IT systems to meet business and technology needs- Integrate multiple systems and reconcile needs of different teams- Provide advice and technical training- Revise existing systems and suggest improvements

Vancouver, Bc, Ca

-Manage, track and update all computers within the company using remote management tools (JAMF Casper)- Maintain a high level of competence and efficiency when solving helpdesk tickets- Identify business needs and develop new project ideas that will fulfill needs- Create business cases for new hardware and software and test compatibility- Set up and maintenance of networking hardware (firewall, VPN & physical network)- User account creation using Active Directory and linking them with our single sign on application. - Assist new users with the basics of Mac OS and giving experienced users guidance on best practices. - Ordering and organising repair of electrical equipment.- Being creative, innovative and adaptive in my approach to new systems and technology.- Testing of equipment and software before implementation into the business.- Maintaining a high level of professional politeness in my approach for all users.

- Delivering a superior customer service experience (in-store, email & phone)- Fulfilling customer orders from stock and packing them ready for dispatch/collection- Liaising with couriers to fulfill customer deliveries, and accepting deliveries from suppliers- Managing web store front-end via the e-commerce package BigCommerce- Operations Support, Currys. Bangor, N.Ireland Nov 07 - Jan 12- Responded quickly and efficiently to all customer and operational requests- Ensured stock accuracy and resolved any issues in relation to inventory- Maintained warehouse standards to be compliant with health and safety regulations- Ensured stock items were accessible in the store and the warehouse at all times- In depth stock management, such as stock level reports and displays- Completed store paperwork and utilised internal systems relating to stock movement, including reporting- Assisted team colleagues with implementing new display layouts and promotional activity- Disposed of all rubbish and waste according to legislative requirements and company procedures

Hnd Software Development And Computing, Computer/Information Technology Administration And Management

Diploma, Computing & Systems Development